035 errors importing headers and footers

I import a doc file (Word 2003, Win XP)
The file headers and footers are incorrectly imported.

  1. Footers appear at the top of the document.
  2. Any image file in the header is resized (made much larger).
  3. When there are different headers or footers on the first and subsequent pages, then all are imported as headers on the first page.

I imported about 20 word files in one operation. The system gave me an error message several times that the Word rtf convertor had crashed, and offered a dialogue box to report the crash to MS. I selected no throughout. It appears that apart from the above errors, the files were correctly imported. No files were missing.