Two bits of strangeness…
Postby tanis0 on Sun Jul 06, 2014 2:23 pm
Hi all. I just downloaded and activated Scrivener on my Windows 7 (SP1) desktop and I’m trying to use the interactive tutorial, but all of the pages are blank, including “View the Document” for each of the main and subdocuments. If I select “Part 1: Basics”, “Part 2: Organisation”, etc., I can see the various subdocuments on the corkboard, though those are blank as well (except the headings).
I have tried closing and reopening the application as well as deleting the tutorial folder from My Documents, but I have not been able to resolve this issue. Any ideas?
Postby SpringfieldMH on Sun Jul 06, 2014 2:56 pm
No guarantees, but it might be worth uninstalling Scrivener, re-downloading it from the L&L site (to assure previous download not corrupted), reinstalling.
Strangely, I wound up experiencing something different, both after updating and then after doing the full uninstall/redownload/reinstall on my Windows 8.1 system… When I clicked Help > Interactive Tutorial, I was presented with a Save As dialog screen. Guessing that it was looking for a location and file name under which to set up a copy of the tutorial, I went ahead and browsed to a location a (My Documents or Desktop or such) and supplied a name and it went ahead and worked after that. Something not right, but a workaround.
I’ll combine and post these two notes in the bugs forum.