A Stupid Sharing Question

After all this time, I finally got my producer to buy a Scriv license so I could send him my files.

When he goes to open the file I send, he gets nothing – just a big, blank project. I’ve looked, and I can’t seem to find the answer to this.

Can someone please direct me to a forum discussion or help topic that answers this (admittedly obvious and rudimentary) question?

First thing that comes to mind: Are you using the beta where the producer is not?

Yes, definitely sounds like he is trying to open a file created on the beta in the non-beta version (which will have corrupted the file).
Best,
Keith

Oh. Right. Thanks, both of you!