# All files gone in ios

**URL:** <https://forum.literatureandlatte.com/t/all-files-gone-in-ios/37437>\
**Category:** Scrivener for iOS\
**Tags:** support\
**Created:** [August 3, 2017, 11:43pm UTC](https://forum.literatureandlatte.com/t/all-files-gone-in-ios/37437 "2017-08-03T23:43:02Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![rasnell](https://forum.literatureandlatte.com/user_avatar/forum.literatureandlatte.com/rasnell/32/80_2.png) [@rasnell](https://forum.literatureandlatte.com/u/rasnell)\
**Post date:** [August 5, 2017, 7:09am UTC](https://forum.literatureandlatte.com/t/all-files-gone-in-ios/37437/2 "2017-08-05T07:09:26Z")

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> [@rasnell](#):
>
> During a routine synch of only one mac project, all project files have been wiped clean from ios.
> 
> What are my next steps. Not a thing changed with file locations, dropbox, etc.

Problem resolved quickly by tech support Amber. Many thanks. Here is the link to details and solution:

> [@Urgent: 75,000 word book in jeopardy](https://forum.literatureandlatte.com/t/urgent-75-000-word-book-in-jeopardy/37439/14):
>
> I gave rstricted access to one work file. The link would not have given them any means to delete. Oddest of all, all projects were moved from the proper synch folder to one mystery file called scrivener.scriv. All is resolved with the quick help of Amber.

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