Compiled Quotations Change Font

I’ve noticed that when I compile into DOCX, quotation marks are changed from Times New Roman to Helvetica. I checked to make sure that the quotes in the Scrivener document were TNR, and they are.

Can anyone tell me how to fix this? I need everything in TNR, 12-point. I don’t see a spot where I can change it. Periods, question marks, and exclamation points all remain in TNR.

Please help.