I’m just checking here because I have sent two contacts to support and it has been the “a few days” long enough that it seemed time to reach out somewhere else.
Not sure who or how to contact for a response, but still need the help.
Please check your junk mail folder to make sure our reply hasn’t been misdirected. Even if you haven’t gotten a human response, our autoresponder should have acknowledged the mail.
If that doesn’t help, PM me your email address and I’ll have a look at the support queue.