Hi,
Scrivener seems to cause the creation of an esellerate folder in my Application
Support folder. Is that correct and, if so, what does it do exactly? (What
information is being sent to esellerate?)
I’m still in the middle of my demo period but will probably be buying Scrivener.
Would I still have the esellerate folder after purchasing Scrivener?
Thanks,
Paul.
Hi,
eSellerate is a third-party web store company. Scrivener uses the eSellerate framework to check the licence number, so yes, it would still be there after purchase. No information is sent to eSellerate, though, as Scrivener doesn’t use web activation. The only information eSellerate receive is information you give them if you buy, for the transaction only. The folder is created outside of Scrivener simply because a number of applications use eSellerate, not just Scrivener, so it makes sense for the framework to be in one place where these applications can all access it rather than all of them install it in their own separate places.
eSellerate are great in my opinion, too. They handle all of the credit card transactions, serial number generation and everything else for me, and their customer support is superb. So there’s nothing to worry about with that folder!
Thanks for trying Scrivener.
All the best,
Keith
It feels intrusive in my personal folder space, but glad to hear
it’s a straightforward service.
By the way, I should also say - a Happy New Year!
Paul.
I don’t really think the “Application Support” folder should generally be thought of as “personal folder space” - it’s there specifically as a place that applications can set up folders they need to rely on, so from my own perspective I think it’s right for eSellerate to go this route. I’m not sure what other option would be possible. Many programs create hidden files on your computer for handling registration, and I feel that is more intrusive because I don’t know what they’ve installed or where. I’d much rather have an extra folder appear than hidden files.
Happy New Year to you too!
All the best,
Keith
Thanks for the information. Its unexpected appearance had initially made me
think that a bad thing had found its way onto my computer, but I see your
point that it’s a proper service being installed in its natural place,
Paul.