Everything disappeared

I spent the past two days putting my outline on index cards. I saved it on my flash drive and in my documents folder. When I went back to look for them earlier, the cards were blank except for the chapter and scene numbers. I tried to call up what was on the flash drive and what was in the documents. When I open the folders up, lo and behold, more folders, all of which are empty. Not only was my time wasted, but so was my money. I’ll scour through the user manual (I printed out all 291 pages and put it in a binder), you would think it would say something about this in the manual, wouldn’t you? I am angry and downright disappointed. If I had known this was going to happen, I never would have bought it. If I can’t figure out how to get it back, how do I get a full refund? I bought the piece of garbage earlier in the week. :angry:

Mod note: follow-up here