File and Back up file won't open. Keeps crashing

Hi, I’ve been using Scrivener for years but today my latest file won’t open. Nor will the back-up. The software keeps crashing and reads…

Process: Scrivener [2276]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: 3.2.1 (14481)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2024-03-26 18:00:12.1533 +1100
OS Version: macOS 13.6.1 (22G313)
Report Version: 12
Bridge OS Version: 8.1 (21P1069)
Anonymous UUID: 9B3F7EDA-2F6C-C8E6-CE15-B63D75C31A7C

Time Awake Since Boot: 3500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007ff7b2d1fff8
Exception Codes: 0x0000000000000002, 0x00007ff7b2d1fff8

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2276]

Any help is most appreciated. thanks

Apple have macOS 13.6.6 available for Ventura users, so you might ensure you’re using that version.

For Scrivener, we are at version 3.3.6. Installing that update from our main downloads page over your existing version will update your computer.

That’s my first recommendation to resolve crashes.