# Finding my own serial number

**URL:** <https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272>\
**Category:** Scrivener for Windows\
**Tags:** support\
**Created:** [June 12, 2021, 4:38pm UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272 "2021-06-12T16:38:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![richbann](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/r/ec9cab/32.png) [@richbann](https://forum.literatureandlatte.com/u/richbann)\
**Post date:** [June 12, 2021, 4:38pm UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272/1 "2021-06-12T16:38:30Z")

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I can’t find the serial number from v1.99 and the upgrade store in v3 isn’t finding it either. Is there a way for me to manually extract it from my hard drive?  
Thanks,  
Richard

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**Author:** ![BookCat](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/b/4da419/32.png) [@BookCat](https://forum.literatureandlatte.com/u/BookCat)\
**Post date:** [June 12, 2021, 11:55pm UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272/2 "2021-06-12T23:55:25Z")

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From what I’ve read, if Scrivener is open when you upgrade to Scrivener 3, your license details are automatically drawn from the open program.

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**Author:** ![richbann](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/r/ec9cab/32.png) [@richbann](https://forum.literatureandlatte.com/u/richbann)\
**Post date:** [June 13, 2021, 1:23am UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272/3 "2021-06-13T01:23:18Z")

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Thanks for the suggestion, but I tried it several times and it didn’t work for me.

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**Author:** ![Silverdragon](https://forum.literatureandlatte.com/user_avatar/forum.literatureandlatte.com/silverdragon/32/15734_2.png) [@Silverdragon](https://forum.literatureandlatte.com/u/Silverdragon)\
**Post date:** [June 13, 2021, 1:31am UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272/4 "2021-06-13T01:31:37Z")

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Just another user, here, but L&L won’t deal with licensing issues on the forums due to privacy issues. If you’d like official help, try [sales@literatureandlatte.com](mailto:sales@literatureandlatte.com) .

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**Author:** ![richbann](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/r/ec9cab/32.png) [@richbann](https://forum.literatureandlatte.com/u/richbann)\
**Post date:** [June 13, 2021, 1:56am UTC](https://forum.literatureandlatte.com/t/finding-my-own-serial-number/120272/5 "2021-06-13T01:56:03Z")

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Thanks for the advice, but I just found a printout of my 2017 version 1 purchase email  
I generated a coupon and all is well