Freezing up when trying to view statistics and print

Today I’ve tried multiple times to print documents and check word count statistics, and every time I’ve done this, the program closes. Can someone tell me what is happening and how I can fix it?

I seem to remember there was a bug like this reported in 1.01 that got fixed in 1.02, or maybe in 1.02 and got fixed in 1.03. Although it never bit me. Are you running the most current non-beta version?

I did an update check, and it said it was. I’m running 1.03.

Then I’m out of ideas, I’m afraid. Did you send a crash report to Keith?

No, sorry–who is Keith?

Keith is our fearless leader, the developer of Scrivener who is normally very responsive. You can send it to him directly at support@literatureandlatte.com or wait for him to respond here.

Fantastic. Thank you so much!

This is a known bug with 1.03. Try downloading the beta version of 1.04 from the Beta Testing forum - hopefully that version fixes these issues. Please let me know either way ASAP in this thread!
All the best,
Keith

That did fix it–and thank you very much!

Thanks for taking the time to reply - glad it fixed it!