too difficult to contact customer support and they are not responsive …I bought a copy of the software and now no way to recover the key activation … theft…
They are usually pretty quick to respond.
Did you at least get the auto-response email?
Check your junk mail folder.
And then there is the forum
Do not despair. And don’t jump to conclusions.
There are no tickets from your email address in our support system. Feel free to message me directly and I’ll do what I can to help.
Please be aware, though, that tomorrow is a major US holiday, so US-based team members – myself included – may be a little slow to answer.
Theft is what I call the price we pay for it. (Because it’s definitely worth more than the price tag!)