Hard drive failure--how to get Scrivener back?

I’ve spent a week wrangling with what Applecare thought was hard drive failure but turned out to be a RAM issue; they took away my old hard drive, though, and now I have one Scrivener doesn’t know. I scanned my email for licenses, though have so far only found my Macbook copy; please don’t tell me I have to buy a new copy of Scrivener? It’s not that it isn’t worth buying for a third time, it’s just that I already got slammed with so much on this gig.

Is there some way I can prove I’m me and that I already bought it? I’ve used it with love and faithfulness for almost two years now, and it’s my right arm, I swear on all that’s holy.

The FAQ has some instructions near the very top regarding what steps you should take. Fear not, you won’t have to buy another copy. And remember, you can go ahead and download the application DMG right now and get back to working until you get things sorted out. Scrivener has a thirty day fully functional demo license.

THANK YOU–I used the Macbook’s license and I’m totally in. Clearly I didn’t need to purchase it for that one, but I don’t mind because Scrivener is totally worth it.

Thank you so, so much for the prompt reply.

Oh, you didn’t need to buy a license for each computer! This is one case where reading the license actually lets you find out you have more rights than you expected instead of fewer. You can load Scrivener on all of your computers with one license - it’s a “household” license so anybody in your family living in the same household can use it.

Well, I guess I covered the karma for someone else. :wink:

Thanks again.

Drop me a mail to support AT literatureandlatte DOT com with your details and I’ll refund you one copy (there’s a 13% “restocking fee” so I don’t make a loss on it, I’m afraid, but at least you’ll get most of the money back for one of those copies).