Hi. I’ve been working with Scrivener for a while now and have had zero problems, but have just encountered one that’s got me a little distressed. I’m in the process of drafting a book, and was working this morning in a document that’s one section of a chapter (each chapter is set up as a folder containing its sections). Something in my system began behaving wonkily – I think that’s the correct technical term – my external USB hard drive was clicking way more often than it ought to, Mail crashed, System Preferences became unresponsive, and a whole host of other weird behavior descended around the same time. I don’t know what the cause was, but it was clear I had to restart.
I’d been saving as I worked this morning, and so I quit Scrivener normally, shut down as many processes as could be normally shut down, attempted to force quit the ones that wouldn’t, and then tried to restart via the apple menu. When that failed (the Finder disappeared but the restart process stalled out there), I did a hard shutdown by holding down the power key, waited a minute or so, and rebooted.
After everything started back up, I reopened Scrivener, which reopened the file I’d been working in, but my window position, layout, and sizing had been reset, and my expanded Draft and Research folders were closed. No biggie, I thought, and moved everything back where it was.
EXCEPT: the document I’d been working in this morning – the section of that chapter – was completely empty. Nada. The document is there, where it ought to be, but with no words in it.
The good news is that between Time Machine and synchronizing to a thumb drive, I’ve got plenty of backups to the file as it existed before I started working this morning. But I’d really really rather have all of this morning’s work back.
I’m sure the origination of the error here lies elsewhere in my system – whether a malfunctioning external hard drive (incidentally, the .scriv file is NOT stored on that drive), a Mail failure, a Time Machine problem, or who knows what all else – but given that I’d been saving all morning, one would think that the Scrivener data ought to be retrievable somehow. Any help that you could provide in recovering this data would be HUGELY appreciated.
Seriously: I was brilliant this morning, and I’d like those words back.