Hi Vincenzo,
Thanks for sharing your experience so far. I hope the situation improves for you!
The Freewrite has intriqued me since it was released, but ultimately I never aquired one. Sticking points being:
- The steep price tag
- Being forced to use Astrohaus’ cloud for acessing certain device settings and interfacing with other cloud services (what happens if this tiny company & their cloud service goes away?)
- Reviews stating that Customer Support seems to be very hit and miss (unfortunately, so far, your experience seems to be on the ‘miss’ end
)
Ultimately, I compromised by writing an AutoHotKey script for Scrivener that kinda sorta replicates the Freewrite’s ‘go forward only’ approach. The script is activated via F10; all it does is disable most keys required for editing.
I hope the next unit they send you is flawless.
Best,
Jim