Images doesn't appear on word after compiling

Hi! I’m trying to export a document to word, but some images does not show on Word after compilation.
What I see on my Scrivener is this:
[attachment=2]Captura de Tela 2020-10-18 às 21.01.07.png[/attachment]

But what I get after compilation is this:

[attachment=1]Captura de Tela 2020-10-18 às 21.02.08.png[/attachment]

As you can see, there’s a message which says (in portuguese): “it’s not possible to show this image”.

And what’s most interesting is that there are other images on this documents that are showing correctly on word.

Also, one more problem is that the size of the footnote number is of the same font size as the text, which is horrible. Take a look:

[attachment=0]Captura de Tela 2020-10-18 às 21.06.12.png[/attachment]

Can you help me with that? This is the second time that I give a chance to Scrivener, but this kind of problem disrupts my work.
Thanks for the attention,