Import Web Page Fails

When I drag and drop to plain text it fails. When I copy the url and paste it into the import web page dialog box as an embedded web browser page it worked- once. The last time I tried doing it the web page got stuck at 87%. So I tried importing it as a PDF. That also failed. This is with the latest update. I haven’t had a problem with this in previous versions. I’m not sure what to do here.