Keeps crashing, despite following forum tips

I’m still using the demo and I was finding it just what I needed, but then Scrivener crashed (ie the little coloured spinning wheel started revolving infinitely). I forced-quit, went onto the forum and read something about removing the ui.xml file before relaunching, which I did. I also removed all the websites I’d linked to in the lefthand pane since I thought one of those might have caused the crash. But Scrivener still crashes every time – not always immediately, and not always directly after a keystroke or action on my part. Some comment on the forum mentioned that what looks like a ‘crash’ can actually be a long re-synchronisation process that just needs time to finish – how long exactly? It’s still churning away now, after about an hour.

I’m using OSX 10.4.11, which I know may be considered a bit past it, but things should still work OK shouldn’t they?

I really want to straighten this out before my trial period ends!



Could you zip up the project and send it to me at support AT literatureandlatte DOT com? I’ll take a look to see what is happening.

Thanks Keith - you mean the .scriv file by itself or do I need to pull together anything else?


No, just the .scriv file - but zip it up before you send it me (using Ctrl-Click > Compress… in the Finder), as sometimes .scriv files don’t come through e-mail too well unless they’re compressed.
All the best,