lots of issues with Windows 1.9

Good Morning,

I’m a new user with Windows 10 on my laptop and I’m having the following issues:

  1. Writing Tools don’t open at all
  2. I read the compile instructions under Manuscript and I can’t drag and drop my chapters which are text docs created in your system into the files, the instructions said to create.
  3. When I use compile I get a hot mess and I’ve spent two days re-editing both a word and pdf doc, because of all the errors in the compiled doc.

Seriously this is ridiculous, I don’t want to spend six months learning how to use the software when I’m spending 4 to 6 months actually trying to write the manuscript!

Really upset

Thank you

Sue B