Making pages start at #1 after Front Matter (not #2) +plus correct font for page numbers?

I am using Scrivener 3.1.1 and it is not exporting to Word 2016 properly. I would like to export to Word with a front matter title page and have the first proper page be numbered 1. I have tried every permutation of settings from internet forums and they all give me this: Page 2 is the first page after the front matter AND the font is wrong (not Times New Roman). Can someone please tell me how I can compile the way I’d like? I’m starting to wonder if there isn’t a bug in the program. Thanks.

Could you start by pointing out which compile preset you’re using, which section layout you’ve linked to which section type, and what section types you’ve assigned (or allowed to be assigned by default) to front matter and the first chapter folders/documents?

That’ll go a long way toward getting a clear picture of your starting point so maybe others can help you out.

Good luck!