# My program won't open

**URL:** <https://forum.literatureandlatte.com/t/my-program-wont-open/44566>\
**Category:** Scrivener for Windows\
**Tags:** support\
**Created:** [February 22, 2019, 5:57pm UTC](https://forum.literatureandlatte.com/t/my-program-wont-open/44566 "2019-02-22T17:57:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vosborne](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/v/c68b51/32.png) [@vosborne](https://forum.literatureandlatte.com/u/vosborne)\
**Post date:** [February 22, 2019, 5:57pm UTC](https://forum.literatureandlatte.com/t/my-program-wont-open/44566/1 "2019-02-22T17:57:11Z")

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Hi there,  
Err I meant the file for my novel which is done I don’t want to have to rewrite it.

I got an error message saying that the program couldn’t save. So I tried to save it in another location. That didn’t work I tried restarting the program now I cannot open the program at all. I tried rebooting the computer and that didn’t work. I thought I had been backing up the program but apparently none of the back ups open up either Help what do I do? I have finished the novel. I am not even able to send it to customer support.  
Victoria

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**Author:** ![steveshank](https://forum.literatureandlatte.com/user_avatar/forum.literatureandlatte.com/steveshank/32/16367_2.png) [@steveshank](https://forum.literatureandlatte.com/u/steveshank)\
**Post date:** [February 22, 2019, 11:57pm UTC](https://forum.literatureandlatte.com/t/my-program-wont-open/44566/2 "2019-02-22T23:57:54Z")

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Victoria wrote,

> [@](#):
>
> apparently none of the back ups open up

What did you do to try and open a backup? Are you zipping your backups? If you can’t open the program, is that the problem opening the backups? What does not open mean?

I might be wrong, but I believe there is an option to hold down the Ctrl key while clicking to open the program and that will open the program without opening the last document. I strongly recommend that anyway, so if a document gets mangled, you can still open the program.