New issue: Spinning Ball when trying to import

Amber, hi. In my last post I said that the backup was faster and the spinning stopped when I did as you said and unchecked the “save as zip” option.

NOW I have a new problem. As recently as two days ago, I was able to easily import word documents with the file option. No problem. Now I get a spinning ball even when I restart and try again.

What can be wrong? Is my file corrupted?