UPDATE: As I was sending an email to tech support, Scrivener suddenly loaded a project file I’d tried to open around 10-15 minutes previously. And it’s opening the other files it wouldn’t normally. There was no error message or input on my part.
My Scrivener projects are contained in a Dropbox sub-folder, which is synced between both Macs.
Today, I’ve found that Scrivener projects won’t open on the Pro, but will open on the Air.
When I try to load an existing project file or start a new project on the Pro, Scrivener freezes and the spinning beach ball appears. I have to force quit the application.
But the same files open without a problem on the Air.
I have tried to delete the Scrivener preference file (as described in this forum post) and completely uninstalling Scrivener, using AppDelete, and then reinstalling Scrivener. Neither helped.
I checked each file on the Air and made sure that all the projects I tried to load weren’t set to load to full screen. I also created a new, blank project on the Air to see if that would load on the Pro: it didn’t.
Is this a known issue with El Capitan 10.11.3, or is there another route I can take to get these files to open on the Pro?
I’ve tried this fix for the known issue of Scrivener crashing under El Capitan. But OS X said there was no “NSFont” file on my Mac.
EDIT: Changed the subject of the post to make it accurate. And added an extra step.