Opening a file on Yosemite/MacPro crashes after a few seconds.

Hi

I have the 30 day trial running on a work Mac so I can occasionally open something up there. The projects are mostly worked on at home with a paid licence (of course!).

But it crashes pretty much every time. This has happened with two different projects - one quite large one, and one very small one.

The work computer that crashes is running Yosemite 10.10.5 and is a Mac Pro (late 2013).

The crash happens suddenly, no freeze. No crash logs in the Library.

Don’t know if it’s of any relevance, but the Scriv file had been created in my home (paid) copy of Scrivener, saved to Dropbox, and then downloaded from Dropbox at work. The trial version of Scrivener at work then crashes every time, a few seconds after opening the file.

Is it the same version of Scriv, and what do you mean by ‘saved to Dropbox’ and ‘downloaded from Dropbox’. Did you do it some manual way? Not letting the Dropbox app do it automatically?

This has nothing to do with your problem, but you are allowed to use your license on 1 work machine in addition to a number of machines in your household as well. Good luck working out what your issue is!

scrivener.tenderapp.com/help/kb … e-computer

Not sure about versions, I’l have to look tonight.

Re ‘saved to Dropbox’ - at home, where I mostly write, I have Dropbox installed so that Scriv just saves to a folder that happens to be in Dropbox’s cloud - but as far as Scriv is concerned, it’s local, I guess.

Then, at work, because I don’t want to install Dropbox properly (it’s a shared machine), I just go to dropbox.com in my browser, log in, find the file, and download it.

Then - when I open it (double click on the file), I get to see if for a few moments, a dialog pops up about it being a trial version, and then pop - crash. This time (I just tried it) it did give me a Crash Reporter panel - here’s a cut-and-paste (I had to cut out a chunk in the middle as it exceeded the max message length - sorry if I shouldn’t do that here)


Hardware:

Hardware Overview:

  Model Name: Mac Pro
  Model Identifier: MacPro6,1
  Processor Name: 6-Core Intel Xeon E5
  Processor Speed: 3.5 GHz
  Number of Processors: 1
  Total Number of Cores: 6
  L2 Cache (per Core): 256 KB
  L3 Cache: 12 MB
  Memory: 16 GB
  Boot ROM Version: MP61.0116.B21
  SMC Version (system): 2.20f18
  Illumination Version: 1.4a6

Crash report sent by version: 2.81.03 (26326)

Process: Scrivener [34788]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.8.1 (2.81.03)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [34788]
User ID: 503

Date/Time: 2017-06-14 17:28:09.245 +0100
OS Version: Mac OS X 10.10.5 (14F2315)
Report Version: 11
Anonymous UUID: 888614BE-9ACC-10DA-2937-474622768AC7

Time Awake Since Boot: 2500000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:

__TEXT 0000000000001000-0000000000372000 [ 3524K] r-x/rwx SM=COW /Applications/Scrivener.app/Contents/MacOS/Scrivener

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x994545c5 CFDictionaryGetValue + 37
1 com.growl.growlframework 0xc0001e67 +[GrowlApplicationBridge isGrowlRunning] + 81
2 com.literatureandlatte.scrivener2 0x002d9585 0x1000 + 2983301
3 libobjc.A.dylib 0x9c0fc2c3 _class_initialize + 502
4 libobjc.A.dylib 0x9c10438e lookUpImpOrForward + 117
5 libobjc.A.dylib 0x9c0fc06e _class_lookupMethodAndLoadCache3 + 55
6 libobjc.A.dylib 0x9c0f80e1 objc_msgSend + 81
7 com.apple.Foundation 0x9aed90f3 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50
8 com.apple.CoreFoundation 0x9957ac34 CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 20
9 com.apple.CoreFoundation 0x9945a901 _CFXNotificationPost + 3713
10 com.apple.Foundation 0x9aeba2c4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.literatureandlatte.ScrAppKit 0x004f0ff8 -[KBTextStorage replaceCharactersInRange:withString:] + 556
12 com.apple.AppKit 0x9333dd7d -[NSTextView insertText:replacementRange:] + 1318
13 com.apple.AppKit 0x9349d563 -[NSTextView insertText:] + 322
14 com.apple.AppKit 0x9349c39c -[NSTextView(NSKeyBindingCommands) insertNewline:] + 355
15 libobjc.A.dylib 0x9c0ff853 -[NSObject performSelector:withObject:] + 70
16 com.apple.AppKit 0x93355aba -[NSResponder doCommandBySelector:] + 91
17 com.apple.AppKit 0x9335593e -[NSTextView doCommandBySelector:] + 152
18 com.apple.AppKit 0x93355887 -[NSTextInputContext(NSInputContext_WithCompletion) doCommandBySelector:completionHandler:] + 114
19 com.apple.AppKit 0x9335580b -[NSTextInputContext doCommandBySelector:] + 61
20 com.apple.AppKit 0x933556e3 -[NSTextInputContext _handleCommand:] + 96
21 com.apple.AppKit 0x9333b0c3 -[NSKeyBindingManager(NSKeyBindingManager_MultiClients) interpretEventAsCommand:forClient:] + 2336
22 com.apple.AppKit 0x939beb2d __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke1016 + 364
23 com.apple.AppKit 0x933557ae __99-[NSTextInputContext tryHandleEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:]_block_invoke + 34
24 com.apple.AppKit 0x93355779 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke_4 + 26
25 com.apple.AppKit 0x9333cf39 -[NSTextInputContext(NSInputContext_WithCompletion) hasMarkedTextWithCompletionHandler:] + 72
26 com.apple.AppKit 0x93355758 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke_3 + 104
27 com.apple.AppKit 0x9334e1fc -[NSTextInputContext tryHandleEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:] + 107
28 com.apple.AppKit 0x939be8e3 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke1004 + 322
29 com.apple.AppKit 0x939be2a3 __125-[NSTextInputContext tryTSMProcessRawKeyEvent:dispatchCondition:setupForDispatch:furtherCondition:dispatchWork:continuation:]_block_invoke + 33
30 com.apple.AppKit 0x939be6da __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke_2994 + 46
31 com.apple.HIToolbox 0x9bc46bd9 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_5 + 86
32 com.apple.HIToolbox 0x9bc46b71 __TryKeyDownEventToTSMKeyEvent_WithContinuationHandler_block_invoke + 32
33 com.apple.HIToolbox 0x9bc46b44 __TSMKeyEvent_WithCompletionHandler_block_invoke + 26
34 com.apple.HIToolbox 0x9bc46ad1 __utDeliverTSMEvent_WithCompletionHandler_block_invoke_3 + 50
35 com.apple.HIToolbox 0x9bc45518 __SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler_block_invoke_2 + 57
36 com.apple.HIToolbox 0x9bc4237f __SendTSMEvent_WithCompletionHandler_block_invoke + 72
37 com.apple.HIToolbox 0x9bc454ca __SendEventToEventTargetWithCompletionHandler_block_invoke + 25
38 com.apple.HIToolbox 0x9bc4549b ___ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec_block_invoke + 127
39 com.apple.AppKit 0x9334927c ___NSTSMEventHandler_block_invoke + 25
40 com.apple.AppKit 0x939b70a5 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke195 + 2676
41 com.apple.AppKit 0x9333cfee __102-[NSTextInputContext tryHandleTSMEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:]_block_invoke + 34
42 com.apple.AppKit 0x9333cfb2 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_3 + 26
43 com.apple.AppKit 0x9333cf39 -[NSTextInputContext(NSInputContext_WithCompletion) hasMarkedTextWithCompletionHandler:] + 72
44 com.apple.AppKit 0x9333cee1 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2 + 104
45 com.apple.AppKit 0x9333ce3c -[NSTextInputContext tryHandleTSMEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:] + 107
46 com.apple.AppKit 0x9333cab5 -[NSTextInputContext handleTSMEvent:completionHandler:] + 3364
47 com.apple.AppKit 0x9333bd2b _NSTSMEventHandler + 302
48 com.apple.HIToolbox 0x9bda55a4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long ()(OpaqueEventHandlerCallRef, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9bbe3681 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
50 com.apple.HIToolbox 0x9bbe265c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
51 com.apple.HIToolbox 0x9bbe24c3 SendEventToEventTargetWithOptions + 95
52 com.apple.HIToolbox 0x9bc41ff9 SendTSMEvent_WithCompletionHandler + 451
53 com.apple.HIToolbox 0x9bc426ee __SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler_block_invoke + 569
54 com.apple.HIToolbox 0x9bc4249e __SendFilterTextEvent_WithCompletionHandler_block_invoke + 261
55 com.apple.HIToolbox 0x9bc4237f __SendTSMEvent_WithCompletionHandler_block_invoke + 72
56 com.apple.HIToolbox 0x9bc42061 SendTSMEvent_WithCompletionHandler + 555
57 com.apple.HIToolbox 0x9bc41dfc SendFilterTextEvent_WithCompletionHandler + 283
58 com.apple.HIToolbox 0x9bc41a04 SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler + 398
59 com.apple.HIToolbox 0x9bc41717 __utDeliverTSMEvent_WithCompletionHandler_block_invoke_2 + 317
60 com.apple.HIToolbox 0x9bc41592 __utDeliverTSMEvent_WithCompletionHandler_block_invoke + 465
61 com.apple.HIToolbox 0x9bc413b8 TSMKeyEvent_WithCompletionHandler + 648
62 com.apple.HIToolbox 0x9bc410d7 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_4 + 288
63 com.apple.HIToolbox 0x9bc40f63 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_3 + 336
64 com.apple.HIToolbox 0x9bc40cc9 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_2 + 261
65 com.apple.HIToolbox 0x9bc40ab7 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke + 255
66 com.apple.HIToolbox 0x9bc26413 TSMProcessRawKeyEventWithOptionsAndCompletionHandler + 3730
67 com.apple.AppKit 0x939be6a4 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke993 + 147
68 com.apple.AppKit 0x9333a652 -[NSTextInputContext tryTSMProcessRawKeyEvent:dispatchCondition:setupForDispatch:furtherCondition:dispatchWork:continuation:] + 129
69 com.apple.AppKit 0x9333a31d -[NSTextInputContext _handleEvent:options:completionHandler:] + 1708
70 com.apple.AppKit 0x93339c4e -[NSTextInputContext handleEvent:] + 128
71 com.apple.AppKit 0x93339b4b -[NSView interpretKeyEvents:] + 205
72 com.apple.AppKit 0x93339989 -[NSTextView keyDown:] + 686
73 com.apple.AppKit 0x938c1f9b -[NSWindow _reallySendEvent:isDelayedEvent:] + 8478
74 com.apple.AppKit 0x931a53ca -[NSWindow sendEvent:] + 526
75 com.apple.AppKit 0x931a19c4 -[NSApplication sendEvent:] + 4765
76 com.literatureandlatte.scrivener2 0x00052ab2 0x1000 + 334514
77 com.apple.AppKit 0x930c1bfc -[NSApplication run] + 1003
78 com.apple.AppKit 0x93036fa0 NSApplicationMain + 2082
79 com.literatureandlatte.scrivener2 0x00002f85 0x1000 + 8069

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a68f8ce kevent64 + 10
1 libdispatch.dylib 0x9134ace3 _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9134a8c6 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x9a6889ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a687a70 mach_msg + 68
2 com.apple.CoreFoundation 0x994c2ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x994c2309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x994c1aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x994c190b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319d2d0 _NSEventThread + 283
7 libsystem_pthread.dylib 0x97e9fc25 _pthread_body + 138
8 libsystem_pthread.dylib 0x97e9fb9b _pthread_start + 162
9 libsystem_pthread.dylib 0x97e9ce32 thread_start + 34

Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a6889ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a687a70 mach_msg + 68
2 com.apple.CoreFoundation 0x994c2ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x994c2309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x994c1aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x994c190b CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x94878dbf +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x9aef5b8d -[NSThread main] + 45
8 com.apple.Foundation 0x9aef5936 NSThread__main + 1538
9 libsystem_pthread.dylib 0x97e9fc25 _pthread_body + 138
10 libsystem_pthread.dylib 0x97e9fb9b _pthread_start + 162
11 libsystem_pthread.dylib 0x97e9ce32 thread_start + 34

Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9a68e84e __select + 10
1 com.apple.CoreFoundation 0x99512b3a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x97e9fc25 _pthread_body + 138
3 libsystem_pthread.dylib 0x97e9fb9b _pthread_start + 162
4 libsystem_pthread.dylib 0x97e9ce32 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 7:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 8:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 9:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 10:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 11:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 12:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 13:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 14:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 15:
0 libsystem_kernel.dylib 0x9a68ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97e9f72a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97e9ce0e start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa0eb8594 ebx: 0xc0001e21 ecx: 0x00000000 edx: 0xa0eb8594
edi: 0x994545ae esi: 0x00000000 ebp: 0xbfffd278 esp: 0xbfffd240
ss: 0x00000023 efl: 0x00010246 eip: 0x994545c5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000

Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14

Binary Images:
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0x1c08000 - 0x1c0fff3 com.apple.phonenumbers (1.1.1 - 105) <19A59F22-DD76-345E-AF7B-96405D71DB5A> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
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0x8692000 - 0x8692ffb +cl_kernels (???) <37EBAF31-2D29-4BB1-8C96-628CEBE8F8B3> cl_kernels
0x86a1000 - 0x86a1ff9 +cl_kernels (???) <32BD242F-E14E-4FA2-AFB8-6C2828824097> cl_kernels
0x8727000 - 0x8750fff libRIP.A.dylib (788.3.6) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0xb6a2000 - 0xb78dff7 unorm8_bgra.dylib (2.4.5) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
0xce82000 - 0xce83ff7 +cl_kernels (???) cl_kernels
0xd149000 - 0xd14dfff com.apple.LoginUICore (3.2 - 3.2) /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore
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0x13e53000 - 0x13e53ff0 +cl_kernels (???) <76310AA7-840C-491D-95D8-D2A489B0F2B2> cl_kernels
0x13e74000 - 0x13e74ffb +cl_kernels (???) <37EBAF31-2D29-4BB1-8C96-628CEBE8F8B3> cl_kernels
0x13e83000 - 0x13e83ff0 +cl_kernels (???) <76310AA7-840C-491D-95D8-D2A489B0F2B2> cl_kernels
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0x142dd000 - 0x142ddffb +cl_kernels (???) <1DCB2781-5D36-4535-8D70-F43F6A3E6FB0> cl_kernels
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0x9103d000 - 0x91048ff7 com.apple.NetAuth (5.2 - 5.2) <3E650FB0-5EB5-3807-8B71-8FAF64D6A0FC> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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0x91674000 - 0x916c5fff com.apple.opencl (2.4.2 - 2.4.2) <3BEEB70C-A8CB-3179-B8C1-5A4515BD7286> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x91bd5000 - 0x91c0ffff com.apple.MediaKit (16 - 757.2) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
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0x97848000 - 0x97849fff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
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0x9abc0000 - 0x9aeb2ffb com.apple.CoreImage (10.3.5) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x9aeb3000 - 0x9b214ff3 com.apple.Foundation (6.9 - 1154) <4F2854C1-310E-34FC-9ADA-1B16AD93D505> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9b215000 - 0x9b249ffb com.apple.frameworks.CoreDaemon (1.3 - 1.3) /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x9b24a000 - 0x9b24bfff libSystem.B.dylib (1213) <52612367-4BF3-38DC-ACE9-7F96E0DA9EC2> /usr/lib/libSystem.B.dylib
0x9b251000 - 0x9b251fff com.apple.audio.units.AudioUnit (1.12 - 1.12) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b252000 - 0x9b379ffb com.apple.WebKitLegacy (10600 - 10600.8.9) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy
0x9b37a000 - 0x9b40ffff libsystem_c.dylib (1044.40.3) <235083B9-8936-3E5E-8433-49EEFE61D72A> /usr/lib/system/libsystem_c.dylib
0x9b410000 - 0x9b450fff libauto.dylib (186) <1609D0F9-6E3A-3C67-87EF-BB0BD93EDAC9> /usr/lib/libauto.dylib
0x9b451000 - 0x9b4a2fff libcups.2.dylib (408.2) <425E4328-ECA1-31EE-B2C4-0D67FB8848BE> /usr/lib/libcups.2.dylib
0x9b4a3000 - 0x9b4ecffb libFontRegistry.dylib (134.1) <6CF6177B-D5D6-3E7B-88BC-BE833D55018C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9b4f7000 - 0x9b57efff com.apple.CoreServices.OSServices (640.4 - 640.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9b57f000 - 0x9b583fff libheimdal-asn1.dylib (398.40.1) /usr/lib/libheimdal-asn1.dylib
0x9b584000 - 0x9b5e1ff7 com.apple.print.framework.PrintCore (10.3 - 451.1) <86895179-C54B-3D8A-B515-92DFA6315FC9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9b5e2000 - 0x9b5e2fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x9b5e3000 - 0x9b5ecfff libGFXShared.dylib (11.1.6) <784C99B9-4E89-3804-801A-364700D00133> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9b5ed000 - 0x9b77eff3 libsqlite3.dylib (168.2) <85773EDA-5470-326B-8C21-20A80C89C96A> /usr/lib/libsqlite3.dylib
0x9b77f000 - 0x9ba93fef com.apple.CoreAUC (211.1.0 - 211.1.0) <4ECEBB32-FAA9-357E-BD7D-039E2633AAD5> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9bac2000 - 0x9bafeff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9baff000 - 0x9bb72ffb com.apple.framework.CoreWLAN (5.0 - 500.35.2) <812E25B3-2041-360E-8C1D-0CCA1E66D1EE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9bb73000 - 0x9bb86fff com.apple.CoreBluetooth (1.0 - 1) <153F2DDE-CCCF-3C63-AF70-2EA306DACDCD> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x9bbdb000 - 0x9bfb4ff3 com.apple.HIToolbox (2.1.1 - 758.7) <581BD5B0-2854-320C-8F6D-8A4A1EA53C73> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x9bfb5000 - 0x9bfc0ff7 com.apple.AppSandbox (4.0 - 238.20.2) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9bfc1000 - 0x9bfc4fff libpam.2.dylib (20) /usr/lib/libpam.2.dylib
0x9bfc5000 - 0x9bfc5fff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9bfc6000 - 0x9bfd3ff7 com.apple.OpenDirectory (10.10 - 187) <6323752A-8CBE-3EF0-9934-F587EC24EF16> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9bfd4000 - 0x9c0ccfff libFontParser.dylib (134.11) <5C707F3A-FAA7-3195-8840-B1F37452565D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9c0cd000 - 0x9c0f6ffb com.apple.shortcut (2.14 - 2.14) <4A035852-8510-383E-800E-8F78E88E89EB> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x9c0f7000 - 0x9c2e62ef libobjc.A.dylib (647) <7648C174-3098-3B26-AD20-490DBFFD5D4C> /usr/lib/libobjc.A.dylib
0x9c2e7000 - 0x9c326fff com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9c327000 - 0x9c356fff com.apple.DictionaryServices (1.2 - 229.1) <627E1C9E-BEDA-32B1-97E1-45BE074FC2C3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9c357000 - 0x9c366ffb libxar.1.dylib (255) <4FF7DB6F-3232-302F-94BC-F1188F78AF25> /usr/lib/libxar.1.dylib
0x9c367000 - 0x9c499fff com.apple.UIFoundation (1.0 - 1) /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.1 - 1.2.1) <6DDF5398-7B11-2132-4818-5F96B6E061D5> /Applications/Scrivener.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 20
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 119646552
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=233.4M resident=73.3M(31%) swapped_out_or_unallocated=160.1M(69%)
Writable regions: Total=219.3M written=24.9M(11%) resident=47.7M(22%) swapped_out=140K(0%) unallocated=171.5M(78%)

REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
Activity Tracing 2048K
CG backing stores 13.3M
CG image 1316K
CG shared images 528K
CoreAnimation 6584K
CoreData 4K
CoreGraphics 4K
CoreImage 4K
CoreUI image data 388K
Foundation 4K
Image IO 524K
Kernel Alloc Once 4K
MALLOC 126.9M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 192K
OpenCL 68K
Stack 71.2M
VM_ALLOCATE 17.9M
WebKit Malloc 480K
__DATA 10.4M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 50.3M
__OBJC 4828K
__TEXT 183.2M
__UNICODE 552K
mapped file 137.1M
shared memory 4K
=========== =======
TOTAL 659.9M

System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f4 17916, 3 services, 27 devices, 1 incoming serial ports
PCI Card: AMD FirePro D500, Display Controller, Slot-1
PCI Card: AMD FirePro D500, Display Controller, Slot-2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Memory Module: DIMM1, 4 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343531553741465238432D52442020
Memory Module: DIMM2, 4 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343531553741465238432D52442020
Memory Module: DIMM3, 4 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343531553741465238432D52442020
Memory Module: DIMM4, 4 GB, DDR3 ECC, 1866 MHz, 0x802C, 0x394A53463531323732415A2D314739453220
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB OPTICAL MOUSE
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: EIZO USB HID Monitor
Serial ATA Device: APPLE SSD SM0256F, 251 GB
Model: MacPro6,1, BootROM MP61.0116.B21, 6 processors, 6-Core Intel Xeon E5, 3.5 GHz, 16 GB, SMC 2.20f18
Network Service: Ethernet 1, Ethernet, en0
Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB
Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB


Preferences:
{
“ADA BLACKJACK 21 MAY 17.scriv.snapshotsSplitViewFrame” = (
“{{0, 0}, {239, 115}}”,
“{{0, 125}, {239, 280}}”
);
“ADA BLACKJACK 23 MAY 17.scriv.snapshotsSplitViewFrame” = (
“{{0, 0}, {239, 115}}”,
“{{0, 125}, {239, 280}}”
);
“ADA BLACKJACK 24 MAY 17.scriv.snapshotsSplitViewFrame” = (
“{{0, 0}, {239, 115}}”,
“{{0, 125}, {239, 280}}”
);
FBRecentFonts = (
“Courier Prime”,
Helvetica,
Optima,
Times,
Cochin
);
KBCrashReporterLastCrashReportDate = “1.497458e+09”;
NSNavLastRootDirectory = “~/Downloads”;
NSNavPanelExpandedSizeForOpenMode = “{712, 448}”;
NSNavPanelExpandedSizeForSaveMode = “{712, 565}”;
NSQuitAlwaysKeepsWindows = 0;
“NSTableView Columns ADA BLACKJACK 21 MAY 17.scriv.snapshotsTableColumns” = (
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 04444154 4586>,
132,
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 05544954 4c4586>,
100
);
“NSTableView Columns ADA BLACKJACK 23 MAY 17.scriv.snapshotsTableColumns” = (
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 04444154 4586>,
132,
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 05544954 4c4586>,
100
);
“NSTableView Columns ADA BLACKJACK 24 MAY 17.scriv.snapshotsTableColumns” = (
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 04444154 4586>,
132,
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 05544954 4c4586>,
100
);
“NSTableView Columns RubberDuck 14 July 2017.scriv.snapshotsTableColumns” = (
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 04444154 4586>,
132,
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 05544954 4c4586>,
100
);
“NSTableView Columns RubberDuck.scriv.snapshotsTableColumns” = (
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 04444154 4586>,
132,
<040b7374 7265616d 74797065 6481e803 84014084 8484084e 53537472 696e6701 8484084e 534f626a 65637400 8584012b 05544954 4c4586>,
100
);
“NSTableView Hidden Columns ADA BLACKJACK 21 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Hidden Columns ADA BLACKJACK 23 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Hidden Columns ADA BLACKJACK 24 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Hidden Columns RubberDuck 14 July 2017.scriv.snapshotsTableColumns” = (
);
“NSTableView Hidden Columns RubberDuck.scriv.snapshotsTableColumns” = (
);
“NSTableView Sort Ordering ADA BLACKJACK 21 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Sort Ordering ADA BLACKJACK 23 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Sort Ordering ADA BLACKJACK 24 MAY 17.scriv.snapshotsTableColumns” = (
);
“NSTableView Sort Ordering RubberDuck 14 July 2017.scriv.snapshotsTableColumns” = (
);
“NSTableView Sort Ordering RubberDuck.scriv.snapshotsTableColumns” = (
);
“NSToolbar Configuration SCRMainToolbarIdentifier” = {
“TB Display Mode” = 1;
“TB Icon Size Mode” = 1;
“TB Is Shown” = 1;
“TB Size Mode” = 1;
};
“NSToolbar Configuration com.apple.NSColorPanel” = {
“TB Is Shown” = 1;
};
“NSWindow Frame ADA BLACKJACK 21 MAY 17.scriv.projectTargetsFrame” = "75 313 300 224 0 0 1920 1177 ";
“NSWindow Frame ADA BLACKJACK 23 MAY 17.scriv.projectTargetsFrame” = "-2456 165 300 224 -2560 -240 2560 1417 ";
“NSWindow Frame ADA BLACKJACK 24 MAY 17.scriv.projectTargetsFrame” = "-2456 121 300 224 -2560 -240 2560 1417 ";
“NSWindow Frame RubberDuck 14 July 2017.scriv.projectTargetsFrame” = "-2456 121 300 224 -2560 -240 2560 1417 ";
“NSWindow Frame RubberDuck.scriv.projectTargetsFrame” = "75 291 300 224 0 0 1920 1177 ";
“RubberDuck 14 July 2017.scriv.snapshotsSplitViewFrame” = (
“{{0, 0}, {239, 115}}”,
“{{0, 125}, {239, 280}}”
);
“RubberDuck.scriv.snapshotsSplitViewFrame” = (
“{{0, 0}, {239, 115}}”,
“{{0, 125}, {239, 280}}”
);
SCRAllowTrialGracePeriod = 1;
SCRLastUpdateCheckTime = “2017-06-16 08:33:40 +0000”;
SCRTemplateSelectionInfo = <62706c69 73743030 d4010203 0405080b 0c542474 6f705824 6f626a65 63747358 24766572 73696f6e 59246172 63686976 6572d106 0754726f 6f748001 a2090a55 246e756c 6c234114 8f823536 8c001200 0186a05f 100f4e53 4b657965 64417263 68697665 72081116 1f283235 3a3c3f45 4e530000 00000000 01010000 00000000 000d0000 00000000 00000000 00000000 0065>;
SCRTrialTimeUsed = “336864.5519658923”;
SUEnableAutomaticChecks = 0;
SUHasLaunchedBefore = 1;
SUSendProfileInfo = 0;
}

----- Console Messages -----
2017-06-14 17:26:33.321 Scrivener[34788:9393838] NSSoftLinking - The ShareKit framework’s library couldn’t be loaded from /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit.

Thanks, yes, but as you suggest, it’s a shared machine, and the chances are I’ll be off it in a few weeks.

Hi padster,

Just for kicks, try a different process for getting the project over to your work Mac. Instead of downloading the project from Dropbox, try sending a zipped backup taken from your home project over to your work machine. You could send via email or by uploading to the cloud or flash drive or whatever.

At the work machine, unzip the backup (not 100% sure how that works on a Mac) and try opening your project from there.

If it opens without crashing, then that would likely indicate you aren’t downloading the project correctly/fully from DropBox.

Jim

Yep - thank you.

Transferred to the work computer via Dropbox - the Scriv files make the app crash at the first attempt to edit.
Transferred to the work computer via Gmail attachment - they work fine.

Most odd!

P.

When you say “Downloading from Dropbox” on your office machine, are you actually downloading it to your computer to create a file on the computer’s HD, or are you trying to open it through the Dropbox web interface? The latter is known not to work; it sounds as if the former—if that is what you mean—is not downloading the whole project properly.

Mark

Hi

Yes - downloading it via the web interface (can’t really install Dropbox on the work machine as it may be someone else’s machine next week.)

When you say ‘known not to work’ - do you mean specifically with relation to Scrivener files, or generally? Seems very odd.

ta
P.

Downloading from the web can work fine so long as the whole .scriv folder is downloaded (as a zip file). It only causes problems if one tries to download only pieces of the project from inside that folder—a common mistake is to grab only the .scrivx file, which is just the map to the rest of the project.

It’s probably not a project-related crash if the home machine handles it fine, I’d guess more along the lines of something installed on the work machine that is causing a conflict—the vast majority of crashes are a result of context; configuration and such. A good way to check for that is to reboot and then when logging in, hold down the Shift key to inhibit background programs from running. If the crash goes away with just Scrivener and Finder running then it’s probably something in the start-up items for that account.

Ioa - In this case, is clearly not a project issue, as a few posts up the OP was able to open an emailed zipped archive.

Padster - I am on Windows. Using Windows, downloading the project.scriv folder from DropBox’s web interface does not download the entire project. I suspect this is where you are going wrong.

To download the entire project from the DropBox web interface, I need to drill into the project.scriv folder and select the 4 sub-folders and the project.scrivx file, and then click Download. DropBox then downloads the entire project as a .zip file. (Ioa’s point above.) This is what you need to do.

Then I extract the .zip file into the project.scriv folder, double click on the project.scrivx file, and Scrivener is launched. I don’t know if this last bit is 100% translatable to the Mac. Perhaps someone using a Mac would be kind enough to tweak it for you.

Hope that helps,
Jim

For this particular situation, have you considered using a USB key to transport the project to the work system? Or emailing a zipped backup to yourself?

Katherine

Yes, but that removes the advantage of using Dropbox (or other cloud-based storage).

I want to be able to just hit ‘save’ and ‘quit’ at home, and then be able to download from dropbox.com wherever (and whatever machine) I subsequently find myself.

It seems this isn’t quite as simple as it seems/should be. But anyway - emailing oneself the latest version isn’t a terrible problem, though it’s additional hassle.

Thanks for thinking about this.

I find, as luck would have it, that it’s currently working with no problem. I open Dropbox.com in a web browser window, download the .skriv (via the … menu, and Download), it arrives in my Downloads folder, and it opens and edits fine.

However - I know all too well that problems that go away by themselves come back by themselves.
And if they do - I will return to this thread to re-read your advice.

Thanks, all.