I have a completed novel and I’m trying to export to e-book. I have done this before and never had any problems with my Scriv before, I have version 1.9.16.0 and checked for updates but I’m up to date.
I have tried to complile out twice now and the first time it created a blank word document and the second it did not complete the action, froze and I had to close the application.
The whole document is really slow to load and moving from one chapter or scene to another is really slow and sometimes load in half, down middle, hang and then finally completely load.
I then tried to print the book to pdf and Scriv just crashed. And its doing that everytime I try.
Any idea’s what’s gone wrong?
Also, just logged into my laptop and my Scrivener on there reverted to a trial, was OK once I put my licence in but wondered if this was linked to issues I’m having on my PC
When I first opened both PC and Laptop version they couldn’t find any of the save files I had, I had to manually go search for them and open them. They wouldn’t even load from the ‘most recent’ tab.
There are quite a few problems there. Probably the best place to start is some quick troubleshooting to see if there is a problem with your specific project, or the application as a whole. So, if you create a new project, create a couple of documents with some dummy text in and then try and compile that to PDF and eBook. If that works then it could be the project. If it doesn’t then it’s a wider problem.
If it looks as if it could be the project then you could try copying some of the files and folders across to a new project – you can drag and drop between the two Binders. Once you have a few files in there you could try compiling again, and carry on until you either have the full book in the new file, or you find a document that causes a problem.
If a new project doesn’t compile either then try reinstalling Scrivener.
If these things don’t help then contact windows.support@literatureandlatte.com and include as much detail as you can, including Windows version, and if your projects are stored on Dropbox or other cloud service.
Of course they couldn’t and wouldn’t. Scrivener doesn’t know where you decided to save your projects, and the “recent” tab only knows what you recently opened with that exact copy of Scrivener on that computer. Each copy of Scrivener on each computer only knows exactly what happened during its own lifetime, so to speak, so you having to manually search for your projects is completely normal.