Problems Installing

Hello,

I’m hoping someone can help me. I’ve installed scrivener but when it comes to registering the product, I c/p the info from my email into appropriate place in Scrivener but the software tells me that the info (my Serial Number & Serial Number Name) is incorrect. Thoughts?

Thanks!

Just to verify, since you listed them in inverse order here: the name goes in the top field and the serial number in the bottom field. If you have definitely got things all in the right fields, please send a message to tech support.