My toolbar shows no “large green + button” (p.32) – I have no idea how to create a new document as instructed. Your instructions and tutorials are confusing. My novels(drafts and finished) are in Word and I’m having trouble moving them to Scrivener.
Have you changed the default toolbar buttons? It’s the button labeled “Add” in the defaults.
For many years the Add button and the Inspector Button were bigger than the other toolbar controls; this changed in a recent interface update. It’s still green and still has a plus sign even if it’s no longer especially large.
You can also use the Project -> New Text/New Folder menu commands.
Or, if you’re trying specifically to transfer material from Word, you can use the File -> Import -> Files command.