# Registration problems...

**URL:** <https://forum.literatureandlatte.com/t/registration-problems/19201>\
**Category:** Scrivener for Windows\
**Tags:** support\
**Created:** [August 17, 2012, 12:46pm UTC](https://forum.literatureandlatte.com/t/registration-problems/19201 "2012-08-17T12:46:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Eamonn](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/e/ac91a4/32.png) [@Eamonn](https://forum.literatureandlatte.com/u/Eamonn)\
**Post date:** [August 17, 2012, 12:46pm UTC](https://forum.literatureandlatte.com/t/registration-problems/19201/1 "2012-08-17T12:46:41Z")

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I’m trying to register my copy of Scrivener on a netbook running Windows 7 Starter, but the application hangs at the point I’m asked to put in the registration name and code. Tried uninstalling and reinstalling the programme, but same issue occurs. Any ideas?