Scapple not recognising registration details

I just bought Scapple and have followed the installation procedure but am unable to upgrade from the trial version as the application does not recognise my registration details despite these being entered exactly as sent to me in the confirmation of purchase email.

Can anyone help?

Hi

Personally, I would either try a fresh install of Scapple, downloading the latest build from:
literatureandlatte.com/scapple.php

Or I’d ask Scapple support for help, assuming that the problem might be administrative rather than technical:
sales@literatureandlatte.com

Good luck.

Best

Briar Kit