Scrivener 3 .dmg will not mount

Hi - I upgraded to Scrivener 3 for $25. I downloaded the application, but the .dmg will not mount when I click or double-click on it, so I cannot install. I have a serial number for 3. I am running High Sierra 10.13.1 on a mid-2012 MacBook Air. I do not have Scrivener 2 open. I re-downloaded a fresh copy of the 3 .dmg and it still doesn’t mount. If I cannot install this, will have to ask for a refund to my PayPal account. Thanks for any help/info you can provide ASAP. :question: :frowning:

I did get the dmg to mount, so issue is resolved. Thank you.

How did you get the disk image to mount? I’m having the same problem.
Thanks

Try a reboot—I’ve seen at least one other person having an issue with the DMG and it worked fine after that.