Scrivener not opening file

I recently had to replace the HD in my Macbook. After loading up all my applications and docs from the backup, I haven’t been able to open my story. It recognizes the .scriv file, but crashes every time I try to open it. I downloaded Scrivener again, same issue. Are there other scivener files elsewhere, in the library or somewhere that I’m missing? Thanks!

Hi Charlotte,

Can you post the crash report?

Thanks,
Keith

Here you go…

Date/Time: 2008-03-17 11:45:57.361 -0700
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Scrivener
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Parent: WindowServer [54]

Version: ??? (1.11)

PID: 244
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 …ickTimeComponents.component 0x9f5a08b9 OpenGLTVC_InitializeOpenGLTextureContext + 377
1 …ple.CoreServices.CarbonCore 0x90cd0a4f CallComponentFunctionCommon + 513
2 …ickTimeComponents.component 0x9f5a0735 OpenGLTVC_ComponentDispatch + 163
3 …ple.CoreServices.CarbonCore 0x90cd0734 CallComponentDispatch + 34
4 com.apple.QuickTime 0x94599c9f QTVCInitializeOpenGLTextureContext + 55
5 com.apple.QuickTime 0x9458afcb QTOpenGLTextureContextCreate + 123
6 com.apple.QTKit 0x95519bd6 -[QTMovieContentView createVisualContext] + 772
7 com.apple.QTKit 0x955161b8 -[QTMovieContentView initWithFrame:] + 444
8 com.apple.QTKit 0x9550a681 -[QTMovieView setMovie:] + 701
9 com.apple.QTKit 0x95509120 -[QTMovieView initWithCoder:] + 780
10 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
11 com.apple.Foundation 0x927ea3ad -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1048
12 com.apple.Foundation 0x927eab14 -[NSArray initWithCoder:] + 411
13 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
14 com.apple.Foundation 0x927e88ae _decodeObject + 231
15 com.apple.AppKit 0x9326ffa3 -[NSView initWithCoder:] + 275
16 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
17 com.apple.Foundation 0x927e88ae _decodeObject + 231
18 com.apple.AppKit 0x93377cf7 -[NSTabViewItem initWithCoder:] + 224
19 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
20 com.apple.Foundation 0x927ea3ad -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1048
21 com.apple.Foundation 0x927eab14 -[NSArray initWithCoder:] + 411
22 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
23 com.apple.Foundation 0x927e88ae _decodeObject + 231
24 com.apple.AppKit 0x93378193 -[NSTabView initWithCoder:] + 138
25 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
26 com.apple.Foundation 0x927ea3ad -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1048
27 com.apple.Foundation 0x927eab14 -[NSArray initWithCoder:] + 411
28 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
29 com.apple.Foundation 0x927e88ae _decodeObject + 231
30 com.apple.AppKit 0x9326ffa3 -[NSView initWithCoder:] + 275
31 com.apple.AppKit 0x9335df3d -[NSCustomView initWithCoder:] + 786
32 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
33 com.apple.Foundation 0x927e88ae _decodeObject + 231
34 com.apple.AppKit 0x93270caa -[NSResponder initWithCoder:] + 78
35 com.apple.AppKit 0x9326fee6 -[NSView initWithCoder:] + 86
36 com.apple.AppKit 0x9335df3d -[NSCustomView initWithCoder:] + 786
37 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
38 com.apple.Foundation 0x927e88ae _decodeObject + 231
39 com.apple.AppKit 0x9325c4ca -[NSNibConnector initWithCoder:] + 450
40 com.apple.AppKit 0x9326f9bd -[NSNibOutletConnector initWithCoder:] + 373
41 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
42 com.apple.Foundation 0x927ea3ad -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1048
43 com.apple.Foundation 0x927eab14 -[NSArray initWithCoder:] + 411
44 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
45 com.apple.Foundation 0x927e88ae _decodeObject + 231
46 com.apple.AppKit 0x9325b314 -[NSIBObjectData initWithCoder:] + 2217
47 com.apple.Foundation 0x927e92c5 _decodeObjectBinary + 2513
48 com.apple.Foundation 0x927e88ae _decodeObject + 231
49 com.apple.AppKit 0x933772e2 -[NSNib instantiateNibWithExternalNameTable:] + 691
50 com.apple.AppKit 0x93376ff8 -[NSNib instantiateNibWithOwner:topLevelObjects:] + 278
51 …iteratureandlatte.scrivener 0x000378d8 -[KBViewController initWithViewNibName:] + 185
52 …iteratureandlatte.scrivener 0x000379fe -[SCRDocumentViewController initWithMainWindowController:] + 52
53 …iteratureandlatte.scrivener 0x0001440c -[SCRMainWindowController windowDidLoad] + 1112
54 com.apple.AppKit 0x93398cd6 -[NSWindowController _windowDidLoad] + 376
55 com.apple.AppKit 0x9328ca83 -[NSWindowController window] + 121
56 …iteratureandlatte.scrivener 0x00003fc7 -[SCRMainDocument makeWindowControllers] + 122
57 com.apple.AppKit 0x935fe2b9 -[NSDocumentController openDocumentWithContentsOfURL:display:error:] + 506
58 …iteratureandlatte.scrivener 0x000223b8 -[SCRAppDelegate application:openFile:] + 701
59 com.apple.AppKit 0x93268db8 -[NSApplication _doOpenFile:ok:tryTemp:] + 459
60 com.apple.AppKit 0x93375416 -[NSApplication _doOpenFiles:] + 240
61 com.apple.AppKit 0x93375308 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 87
62 com.apple.AppKit 0x9326e721 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 793
63 com.apple.Foundation 0x927f1e45 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
64 com.apple.Foundation 0x927f1c6f _NSAppleEventManagerGenericHandler + 91
65 com.apple.AE 0x91522fb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
66 com.apple.AE 0x91522ee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
67 com.apple.AE 0x91522db2 aeProcessAppleEvent + 190
68 com.apple.HIToolbox 0x92de9084 AEProcessAppleEvent + 37
69 com.apple.AppKit 0x9326c65d _DPSNextEvent + 1044
70 com.apple.AppKit 0x9326c076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
71 com.apple.AppKit 0x93265dfb -[NSApplication run] + 512
72 com.apple.AppKit 0x93259d4f NSApplicationMain + 573
73 …iteratureandlatte.scrivener 0x00002e24 _start + 210
74 …iteratureandlatte.scrivener 0x00002d51 start + 41

Thread 1:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x928299ef +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f42c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92850bca +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f42c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9f5a074e ecx: 0x00000000 edx: 0x00000000
edi: 0xbfffc34c esi: 0xbfffc32c ebp: 0xbfffc378 esp: 0xbfffc2f0
ss: 0x0000001f efl: 0x00010246 eip: 0x9f5a08b9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
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0x181000 - 0x18efff org.andymatuschak.Sparkle ??? (1.1) /Applications/Scrivener.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x15c2f000 - 0x15c4bfff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundle/GLDriver
0x15d70000 - 0x15dc9fff com.apple.driver.AppleIntelGMA950GLDriver 1.4.58 (4.5.8) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/AppleIntelGMA950GLDriver
0x15dd0000 - 0x15df4fff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/GLRendererFloat
0x16005000 - 0x1615efff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
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0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91521000 - 0x9154cfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x9155f000 - 0x91633fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916e1fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9170f000 - 0x917b8fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917de000 - 0x91829fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91848000 - 0x9185efff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9186a000 - 0x91884fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x9188e000 - 0x918cbfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918df000 - 0x918ebfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f2000 - 0x91932fff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
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0x91aec000 - 0x91af0fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af2000 - 0x91b7afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b7e000 - 0x91bbbfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x91be0000 - 0x91be2fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91be4000 - 0x91cc2fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91cdf000 - 0x91cdffff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce1000 - 0x91d6ffff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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0x92c94000 - 0x92cb2fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92cc4000 - 0x92ccafff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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0x96d90000 - 0x96d91fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib
0x96d93000 - 0x96d98fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97762000 - 0x97839fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x978c1000 - 0x978c1fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9e8b6000 - 0x9f71afff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9f8b6000 - 0x9fd7bfff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore

Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST98823AS, 74.53 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA

Looks like a QuickTime bug. I see you are using Tiger - did you use the Migration Assistant to transfer your data at all? The Migration Assistant on Tiger messes up the QuickTime installation, and Scrivener needs a good QT installation in order to run. Try opening QuickTime - does that open okay? If not, that’s the culprit. It’s an easy fix, though - just download QuickTime and re-install it.

Hope that helps.

All the best,
Keith

Hi Keith, I’m not sure if you got my last post. I don’t see it here, but I wanted you to know it was a QT bug. After updating QT, the file opened fine. Thank you very much for your help!

Glad you got it all up and running again!
All the best,
Keith