Scrivener unexpectedly crashes: again and again, and after unloading and reloading Scriverner

I have been using Scrivener 3 for several months on my Mac. Three days ago, I downloaded some updates. Since then, no matter what I do (and I have followed the instructions from NUMEROUS sections of the support forums and directions), when I try to open my specific project, “Scrivener Unexpectedly Crashed.” I can’t find my library or back up files. I can’t open it no matter what. Please assist. This is the error report I last received:

Hardware:

Hardware Overview:

  Model Name: MacBook Air
  Model Identifier: MacBookAir6,2
  Processor Name: Intel Core i7
  Processor Speed: 1.7 GHz
  Number of Processors: 1
  Total Number of Cores: 2
  L2 Cache (per Core): 256 KB
  L3 Cache: 4 MB
  Memory: 8 GB
  Boot ROM Version: MBA61.0107.B00
  SMC Version (system): 2.13f15

Crash report sent by version: 3032 (3032)

Main screen backing scale: 1.000000Process: Scrivener [792]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener3
Version: 3.0.3 (3032)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [792]
User ID: 501

Date/Time: 2018-06-29 10:31:36.521 -0500
OS Version: Mac OS X 10.13.5 (17F77)
Report Version: 12
Anonymous UUID: EF21BBE6-A728-BFAE-07ED-CE537AB10B9E

Time Awake Since Boot: 460 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007ffeeef90de4
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x7ffeeef90de4:
MALLOC_SMALL 00007f9838800000-00007f9839800000 [ 16.0M] rw-/rwx SM=PRV
–> STACK GUARD 00007ffeeb791000-00007ffeeef91000 [ 56.0M] —/rwx SM=NUL stack guard for thread 0
Stack 00007ffeeef91000-00007ffeef78a000 [ 8164K] rw-/rwx SM=PRV thread 0

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreText 0x00007fff2c36b19c OTL::GCommon::NthLookup(unsigned int) const + 44
1 com.apple.CoreText 0x00007fff2c36dcf8 OTL::GPOS::ApplyLookups(TRunGlue&, int, OTL::GlyphLookups&) const + 136
2 com.apple.CoreText 0x00007fff2c36d6bf TOpenTypePositioningEngine::PositionRuns(SyncState&, KerningStatus&) + 1055
3 com.apple.CoreText 0x00007fff2c3b4edc TKerningEngine::PositionGlyphs(TLine&, TCharStream const&, signed char) + 620
4 com.apple.CoreText 0x00007fff2c3be995 TTypesetter::FinishLayout(std::__1::tuple<TLine const*, TCharStream const*, void const* ()(__CTRun const, __CFString const*, void*), void*, std::__1::shared_ptr, unsigned int, unsigned char> const&, TLine&, signed char, SyncState) + 35
5 com.apple.CoreText 0x00007fff2c37793e TTypesetter::TTypesetter(__CFArray const
, __CFString const*, void const* ()(__CTRun const, __CFString const*, void*), void*) + 326
6 com.apple.CoreText 0x00007fff2c3776e1 CTTypesetterCreateWithRunArray + 86
7 com.apple.UIFoundation 0x00007fff4e4cd5aa -[NSATSGlyphStorage createCTTypesetter] + 1459
8 com.apple.UIFoundation 0x00007fff4e4c9d7a -[NSATSTypesetter _ctTypesetter] + 308
9 com.apple.UIFoundation 0x00007fff4e4c881e -[NSATSLineFragment layoutForStartingGlyphAtIndex:characterIndex:minPosition:maxPosition:lineFragmentRect:] + 82
10 com.apple.UIFoundation 0x00007fff4e4c717a -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingContext:] + 3300
11 com.apple.UIFoundation 0x00007fff4e4dbaf9 -[NSATSTypesetter layoutParagraphAtPoint:] + 181
12 com.literatureandlatte.ScrAppKit 0x0000000100c696a3 -[KBKWNTypesetter layoutParagraphAtPoint:] + 64
13 com.apple.UIFoundation 0x00007fff4e57ec38 -[NSTypesetter _layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:maxCharacterIndex:nextGlyphIndex:nextCharacterIndex:] + 2762
14 com.apple.UIFoundation 0x00007fff4e4db32a -[NSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:] + 242

510 com.apple.UIFoundation 0x00007fff4e4c82cc -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingContext:] + 7734
511 com.apple.UIFoundation 0x00007fff4e4dbaf9 -[NSATSTypesetter layoutParagraphAtPoint:] + 181

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff5282520a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff52824724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff2a8d57d5 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff2a8d4b27 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff2a8d41a3 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff27fa9fc4 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff529f6661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff529f650d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff529f5bf9 thread_start + 13

Thread 2:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f620e _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f6009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f620e _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f620e _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f6009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 7:
0 libsystem_pthread.dylib 0x00007fff529f5bdc start_wqthread + 0
1 ??? 0x0000000000000001 0 + 1

Thread 8:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f6009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f6009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff5282f292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff529f6009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff529f5be9 start_wqthread + 13

Thread 11:
0 libsystem_pthread.dylib 0x00007fff529f5bdc start_wqthread + 0
1 ??? 0x000000000001734f 0 + 95055

Thread 12:
0 libsystem_pthread.dylib 0x00007fff529f5bdc start_wqthread + 0

Thread 13:
0 libsystem_pthread.dylib 0x00007fff529f5bdc start_wqthread + 0
1 ??? 0x00007fff8b0dfce0 (anonymous namespace)::SideTableBuf + 2144

Thread 14:
0 libsystem_kernel.dylib 0x00007fff5282ea1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff529f7589 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff50633d43 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lockstd::__1::mutex&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
r
0x7fff35b06000 - 0x7fff35b29fff com.apple.quartzfilters (1.10.0 - 1.10.0) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x7fff35b2a000 - 0x7fff35c23ff7 com.apple.QuickLookUIFramework (5.0 - 743.13) <09B296B3-4242-3224-9F44-5DFB4AB894CC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x7fff35c24000 - 0x7fff35c24fff com.apple.quartzframework (1.5 - 21) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff35c25000 - 0x7fff35e71ff7 com.apple.QuartzCore (1.11 - 584.52.1) <1E11741B-1AEF-34EC-944B-845DD62718F4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff35e72000 - 0x7fff35ec9ff7 com.apple.QuickLookFramework (5.0 - 743.13) <8254FFF2-EE0D-323D-A6F3-BEB59615EE47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff3608e000 - 0x7fff360a5ff7 com.apple.SafariServices.framework (13605 - 13605.2.8) /System/Library/Frameworks/SafariServices.framework/Versions/A/SafariServices
0x7fff366a5000 - 0x7fff369cefff com.apple.security (7.0 - 58286.60.28) <12632D59-7FC2-3C37-AEAE-E9EB2A4253C3> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff369cf000 - 0x7fff36a5bff7 com.apple.securityfoundation (6.0 - 55185.50.5) <0AF578A7-F076-3CC5-A5B7-FCA065D8CB74> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff36a5c000 - 0x7fff36a8cfff com.apple.securityinterface (10.0 - 55109.50.6) <8F50BA5A-128D-3341-A49C-AAED201FDFC8> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x7fff36a8d000 - 0x7fff36a91ffb com.apple.xpc.ServiceManagement (1.0 - 1) <2DE3DCFE-B463-35B4-8823-D8B6D799B654> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff36e36000 - 0x7fff36ea6ff3 com.apple.SystemConfiguration (1.17 - 1.17) <8532B8E9-7E30-35A3-BC4A-DDE8E0614FDA> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff3705b000 - 0x7fff373d6fff com.apple.VideoToolbox (1.0 - 2276.50) <882F0FAF-30C6-3052-BB93-F1875F41E419> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff3767e000 - 0x7fff37bddfeb libwebrtc.dylib (7605.2.8) <41D91BDA-0289-31BC-9557-4B094A2CBDD3> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libwebrtc.dylib
0x7fff37bde000 - 0x7fff392b0fff com.apple.WebCore (13605 - 13605.2.8) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x7fff392b1000 - 0x7fff39498ff3 com.apple.WebKitLegacy (13605 - 13605.2.8) <924E583D-87A0-3A8B-A151-91CEDF7EDE4A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy
0x7fff39499000 - 0x7fff39931ff3 com.apple.WebKit (13605 - 13605.2.8) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff39da1000 - 0x7fff39e34fef com.apple.APFS (1.0 - 1) <1C3D9229-E64A-3D11-ACDE-76E8171F7B7C> /System/Library/PrivateFrameworks/APFS.framework/Versions/A/APFS
0x7fff3aa0d000 - 0x7fff3aa28ff3 com.apple.AppContainer (4.0 - 360.50.7) <59F95A1A-15DF-33CE-9E52-DDEEFDC4D138> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x7fff3aa29000 - 0x7fff3aa36fff com.apple.AppSandbox (4.0 - 360.50.7) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff3aa5a000 - 0x7fff3aa82fff com.apple.framework.Apple80211 (13.0 - 1361.7) <16627876-8CF5-3502-A1D6-35FCBDD5E79A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff3aa84000 - 0x7fff3aa93fef com.apple.AppleFSCompression (96.60.1 - 1.0) /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x7fff3ab90000 - 0x7fff3ab9bff7 com.apple.AppleIDAuthSupport (1.0 - 1) <2FAF5567-CDB3-33EF-AB71-05D37F2248B7> /System/Library/PrivateFrameworks/AppleIDAuthSupport.framework/Versions/A/AppleIDAuthSupport
0x7fff3abd5000 - 0x7fff3ac1dff3 com.apple.AppleJPEG (1.0 - 1) <8DD410CB-76A1-3F22-9A9F-0491FA0CEB4A> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff3ac1e000 - 0x7fff3ac2fffb com.apple.AppleLDAP (10.13 - 46) <903F75F9-AB26-330A-86E7-B60FAEDC6012> /System/Library/PrivateFrameworks/AppleLDAP.framework/Versions/A/AppleLDAP
0x7fff3ac30000 - 0x7fff3ac4eff3 com.apple.aps.framework (4.0 - 4.0) <142A38BC-8266-3462-86A7-C39198651F2A> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x7fff3ac4f000 - 0x7fff3ac57ff3 com.apple.AppleSRP (5.0 - 1) <4CEC34CF-63E3-3023-B61B-F8D133698534> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff3ac58000 - 0x7fff3ac80fff com.apple.applesauce (1.0 - ???) /System/Library/PrivateFrameworks/AppleSauce.framework/Versions/A/AppleSauce
0x7fff3ad49000 - 0x7fff3ad4cff3 com.apple.AppleSystemInfo (3.1.5 - 3.1.5) <0E33401D-7B9C-378A-8EE8-0E3D40B63C8D> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff3ad4d000 - 0x7fff3ad9dff7 com.apple.AppleVAFramework (5.0.41 - 5.0.41) <8169ABC4-56F0-301E-B913-A762F7E40DBF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff3b0d2000 - 0x7fff3b36bffb com.apple.AuthKit (1.0 - 1) <6CA71A11-91C5-307C-B933-9FCDEDCB580A> /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/AuthKit
0x7fff3b4a2000 - 0x7fff3b4a9ff7 com.apple.coreservices.BackgroundTaskManagement (1.0 - 57.1) <51A41CA3-DB1D-3380-993E-99C54AEE518E> /System/Library/PrivateFrameworks/BackgroundTaskManagement.framework/Versions/A/BackgroundTaskManagement
0x7fff3b4aa000 - 0x7fff3b531ff7 com.apple.backup.framework (1.9.5 - 1.9.5) <8BCFB4DB-BAF0-328B-A019-FE13837AD154> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff3b53a000 - 0x7fff3b540ff3 com.apple.BezelServicesFW (305 - 305) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServices
0x7fff3b5aa000 - 0x7fff3b5e6fff com.apple.bom (14.0 - 194.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff3bc17000 - 0x7fff3bc44fff com.apple.CalendarAgentLink (8.0 - 250) <55B60B04-2EAA-3F22-88EF-1602129D5294> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/CalendarAgentLink
0x7fff3bc5d000 - 0x7fff3bcc6ff3 com.apple.CalendarFoundation (8.0 - 552.4.3) <394251E2-E715-3D24-816A-A81FB79F5D22> /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/CalendarFoundation
0x7fff3c30f000 - 0x7fff3c35eff3 com.apple.ChunkingLibrary (189 - 189) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff3c365000 - 0x7fff3c3f6ff7 com.apple.CloudDocs (1.0 - 575.14) <7B39EEBE-88FA-39B9-BB89-F2AE6DF9FB50> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff3cee7000 - 0x7fff3cef0ff3 com.apple.CommonAuth (4.0 - 2.0) <4D237B25-27E5-3577-948B-073659F6D3C0> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff3cf05000 - 0x7fff3cf1aff7 com.apple.commonutilities (8.0 - 900) <5EC02BD4-F1F8-3A96-BE1A-6620D3080CD4> /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUtilities
0x7fff3d149000 - 0x7fff3d1a9fff com.apple.AddressBook.ContactsFoundation (8.0 - ???) <997AADA4-DD8A-38C5-B441-C3FEDC5AFCE7> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation
0x7fff3d1aa000 - 0x7fff3d1ccfff com.apple.contacts.ContactsPersistence (1.0 - 2330.3) /System/Library/PrivateFrameworks/ContactsPersistence.framework/Versions/A/ContactsPersistence
0x7fff3d22c000 - 0x7fff3d634fff com.apple.CoreAUC (259.0.0 - 259.0.0) <1E0FB2C7-109E-3924-8E7F-8C6ACD78AF26> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff3d635000 - 0x7fff3d665ff7 com.apple.CoreAVCHD (5.9.0 - 5900.4.1) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff3d6fb000 - 0x7fff3d73dff3 com.apple.corebrightness (1.0 - 1) <8CD236FB-CFC9-352A-B5A6-2DB4226CD806> /System/Library/PrivateFrameworks/CoreBrightness.framework/Versions/A/CoreBrightness
0x7fff3d807000 - 0x7fff3d87bff7 com.apple.coredav (1.0.1 - 332.4.1) <75999ABF-5677-33CE-B89F-E578EB1ACE48> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff3d87c000 - 0x7fff3d885ff7 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <35A43584-2AF8-3202-A139-27D916E444BE> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff3d9f3000 - 0x7fff3da03ff7 com.apple.CoreEmoji (1.0 - 69.3) /System/Library/PrivateFrameworks/CoreEmoji.framework/Versions/A/CoreEmoji
0x7fff3dd07000 - 0x7fff3dd1dff7 com.apple.CoreMediaAuthoring (2.2 - 956) /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring
0x7fff3de66000 - 0x7fff3dec3ff7 com.apple.CoreNLP (1.0 - 130.5.4) <1FDB3609-F745-3874-84EB-473570632E50> /System/Library/PrivateFrameworks/CoreNLP.framework/Versions/A/CoreNLP
0x7fff3e04c000 - 0x7fff3e051ff7 com.apple.CoreOptimization (1.0 - 1) <785B622B-8F7D-3B4D-83AF-EB98CB79FFF6> /System/Library/PrivateFrameworks/CoreOptimization.framework/Versions/A/CoreOptimization
0x7fff3e052000 - 0x7fff3e0f7fff com.apple.CorePDF (4.0 - 414) /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff3e197000 - 0x7fff3e19fff3 com.apple.CorePhoneNumbers (1.0 - 1) /System/Library/PrivateFrameworks/CorePhoneNumbers.framework/Versions/A/CorePhoneNumbers
0x7fff3e1a0000 - 0x7fff3e1fcfff com.apple.CorePrediction (1.0 - 1) /System/Library/PrivateFrameworks/CorePrediction.framework/Versions/A/CorePrediction
0x7fff3e32a000 - 0x7fff3e35bff3 com.apple.CoreServicesInternal (309.1 - 309.1) <4ECD14EA-A493-3B84-A32F-CF928474A405> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff3e698000 - 0x7fff3e729fff com.apple.CoreSymbolication (9.3 - 64026) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff3e7ac000 - 0x7fff3e8e1fff com.apple.coreui (2.1 - 494.1) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff3e8e2000 - 0x7fff3ea13fff com.apple.CoreUtils (5.6 - 560.11) <1A02D6F0-8C65-3FAE-AD63-56477EDE4773> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff3ea68000 - 0x7fff3eaccfff com.apple.framework.CoreWiFi (13.0 - 1350.1) <6EC5DEB3-6E2F-3DC2-BE59-1FD05175FB0C> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff3eacd000 - 0x7fff3eaddff7 com.apple.CrashReporterSupport (10.13 - 1) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff3eb5b000 - 0x7fff3eb6aff7 com.apple.framework.DFRFoundation (1.0 - 191.7) <3B8ED6F7-5DFF-34C3-BA90-DDB85679684C> /System/Library/PrivateFrameworks/DFRFoundation.framework/Versions/A/DFRFoundation
0x7fff3eb6d000 - 0x7fff3eb71ffb com.apple.DSExternalDisplay (3.1 - 380) <901B7F6D-376A-3848-99D0-170C4D00F776> /System/Library/PrivateFrameworks/DSExternalDisplay.framework/Versions/A/DSExternalDisplay
0x7fff3ebf3000 - 0x7fff3ec69fff com.apple.datadetectorscore (7.0 - 590.3) <26835841-E532-3930-A3F8-CE8DA0B244E3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff3ecb7000 - 0x7fff3ecf7ff7 com.apple.DebugSymbols (181.0 - 181.0) <299A0238-ED78-3676-B131-274D972824AA> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
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}

----- Console Messages -----

Can you please email us at mac.support AT literatureandlatte.com. Please also zip up your project and include it in your email if it’s not too large, so that we can take a look at it and find out what’s going on.

Thanks and all the best,
Keith

KEITH! You are the first and only real response I’ve had in three days of struggling with this. I’ve sent an email to the email you’ve listed, below. My project is MUCH too big for the zip to be sent via email. Other suggestions? Perhaps a shared folder on dropbox? NEED HELP!

I’m very sorry you’ve been waiting for a response. Looking in our support queue, though, it seems that you first emailed us only yesterday. We do our best to get back to users within two business days, so someone should have got back to you by the end of today anyway, although one of our most experienced support staff is away at the moment, so we aren’t as fast as usual.

Anyway, what you can do is this:

  1. Zip up the file (Ctrl-click on it in the Finder and choose “Compress ‘filename.scriv’”).

  2. Place the zip file created in (1) somewhere on Dropbox. Wait for it to finish uploading (checking the spinning arrows in the Dropbox icon in the menu bar at the top of the screen).

  3. Ctrl-click on the zip file you moved to Dropbox in (2) and select “Copy Dropbox Link”.

Paste the link into your reply to the email I’m about to send you. I’ll then be able to download your project.

I should warn you that it’s 7pm on a Friday night here, so I’ll only be able to look at it tonight if it comes in fairly soon.

All the best,
Keith

This is a lonnnnnnnng shot, but does the project open if you find the Scrivener file in Finder, duplicate it (so you are using a backup), and then rename the backup copy without the single quote/apostrophe in the file name? (I recently had a Pages file that crashed at every launch until I removed the single quote/apostrophe from its name, and that only happened when using macOS 10.13.5.)

Also, there is a reference to a backup folder on Dropbox and to the project also being on Dropbox. If the working file and backup are both on Dropbox, the advisory below, I believe, still holds true.

viewtopic.php?p=213091#p213091

Is the Dropbox app running properly on your MBA? No errors? Does it have a recent backup you can access?

Thanks, JoRo, but in fact we have solved this as the op emailed me her project. It seemed to be down to corrupt UI settings, so flushing the ui.plist file from the .scriv package fixed things.

All the best,
Keith

Good to hear. Was just trying to help in case the OP was in a bind and if you didn’t have time to respond until after the weekend; and I read in another thread that you have staff away at the moment, so I appreciate how demand and supply are difficult to keep in check.

Were the project and backup both in Dropbox, or did I misread the data? Is that still considered a bad idea, even if they are in different Dropbox folders?

Best

In different Dropbox folders will keep Scrivener from showing the “bad location” warning, and will keep Scrivener from accidentally overwriting things. But I’d still recommend using a different location for your automated backups. Reason being that you want to minimize the risk that a single disaster will wipe out both the project and your backups.

Katherine

Thank you, Katherine. Noted.