Scrivener Unexpectedly Quit

synecdoche · June 17, 2015, 11:46pm

Hi,

I just re-installed Scrivener a few weeks after getting a fresh install of Yosemite (10.10.3) on my Macbook Pro. However, I haven’t been able to start the program. Every time I do, it immediately quits and I get the error message “Scrivener has quit unexpectedly.” I don’t see anything before this happens. This is the version I downloaded from the Literature and Latte website.

Here’s the full error message I get from hitting “Report” from the error message:

Process: Scrivener [4015]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.6 (2.60.5)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [4015]
User ID: 502

Date/Time: 2015-06-17 19:45:56.896 -0400
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 104F680F-40A9-5EE2-B5F8-7E3FAACF384C

Sleep/Wake UUID: 66035354-5C25-45AB-AC7E-ED4A354F7575

Time Awake Since Boot: 71000 seconds
Time Since Wake: 1300 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001074f68d

VM Regions Near 0x1074f68d:
MALLOC_SMALL 0000000004000000-0000000004800000 [ 8192K] rw-/rwx SM=PRV
–>
__TEXT 000000008fe59000-000000008fe8d000 [ 208K] r-x/rwx SM=COW /usr/lib/dyld

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libicucore.A.dylib 0x955ea00e uprv_toupper + 19

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x958ad8ce kevent64 + 10
1 libdispatch.dylib 0x951ca73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x951ca3a2 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x958ace6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4c92b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a4c6e2e start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x958ace6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4c92b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a4c6e2e start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x958ace6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4c92b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a4c6e2e start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbffff708 ebx: 0x9568dc51 ecx: 0x9568da45 edx: 0x00000043
edi: 0xbffff8fa esi: 0x00000000 ebp: 0xbffff6e8 esp: 0xbffff6ec
ss: 0x00000023 efl: 0x00010293 eip: 0x955ea00e cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1074f68d

Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14

Binary Images:
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0x9a6f0000 - 0x9a6f3fff libdyld.dylib (353.2.1) <30CE0D0E-7E82-3CD5-92E7-9C1D6AD3327C> /usr/lib/system/libdyld.dylib
0x9a6f4000 - 0x9a74dff3 libAVFAudio.dylib (118.6) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib
0x9a74e000 - 0x9a819fff com.apple.backup.framework (1.6.4 - 1.6.4) <75DC1CA0-5D18-3E8F-A8BC-D737FC9C55C4> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9b15a000 - 0x9b163ffb com.apple.CommonAuth (4.0 - 2.0) /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9b164000 - 0x9b177fff com.apple.Sharing (328.16 - 328.16) <57F64876-D785-3B35-91B9-B2800F800C37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x9b178000 - 0x9b1f7fff com.apple.SystemConfiguration (1.14 - 1.14) <6081992E-6825-3F69-AACF-70ABFA4CE379> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9b1f8000 - 0x9b491ffb com.apple.WebKit (10600 - 10600.5.17) <080B2D66-0041-3F41-B055-A93179673502> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9b492000 - 0x9b4adff3 com.apple.openscripting (1.4 - 162.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9b4ae000 - 0x9b4b5ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x9b4b6000 - 0x9b4ffffb libFontRegistry.dylib (134.1) <6CF6177B-D5D6-3E7B-88BC-BE833D55018C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9b500000 - 0x9b500fff com.apple.ApplicationServices (48 - 48) <76C301A4-705B-33DE-BA11-C89DCF1EDCDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9b501000 - 0x9b52afff libsystem_info.dylib (459.20.1) <91DEA2CC-26A7-32CD-ABC5-0B2754874E38> /usr/lib/system/libsystem_info.dylib
0x9b52b000 - 0x9b83ffef com.apple.CoreAUC (211.1.0 - 211.1.0) <4ECEBB32-FAA9-357E-BD7D-039E2633AAD5> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9b840000 - 0x9b842fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x9b843000 - 0x9c46ffff com.apple.AppKit (6.9 - 1347.57) <2E995EB6-3DB5-3FE0-B140-3E7563903322> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.1 - 1.2.1) <6DDF5398-7B11-2132-4818-5F96B6E061D5> /Applications/Scrivener.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 35464
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=216.2M resident=36.3M(17%) swapped_out_or_unallocated=180.0M(83%)
Writable regions: Total=54.0M written=3680K(7%) resident=4440K(8%) swapped_out=0K(0%) unallocated=49.6M(92%)

REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 41.7M
MALLOC (admin) 48K
Stack 65.6M
VM_ALLOCATE 340K
__DATA 9872K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 47.3M
__OBJC 4300K
__TEXT 168.9M
__UNICODE 552K
mapped file 52.8M
shared memory 4K
=========== =======
TOTAL 391.7M

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

AmberV · June 18, 2015, 9:39am

Unfortunately this report doesn’t have much to say, other than that the crash appears to be happening very early on in the process, so early that it doesn’t appear to me as though any Scrivener code even gets a chance to run. The main thread that has crashed is “libicucore”, which appears to be involved with setting up the Unicode core components. I would advise going through the typical troubleshooting checklist of performing a safe boot and testing to see if Scrivener crashes then with only Finder running, that will also clear out all system caches. Failing that, booting to your repair volume and running Disk Utility to check and repair the disk as well as permissions would be my next step.

Briar_Kit · June 18, 2015, 10:10am

If Ioa’s tips don’t resolve the issue for you, it might be worth reinstalling 10.10.3 from the combo update…
support.apple.com/kb/DL1804?locale=en_GB

Does TextEdit also crash?

anca · June 29, 2015, 6:59pm

I have been having this problem all morning. I wonder if the problem began when I tried to insert an image? I have not been able to get Scrivener to stay open since.

I’m not sure if this log helps.

Process: Scrivener [4894]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.6 (2.60.5)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Scrivener [4894]
User ID: 502

Date/Time: 2015-06-29 08:56:05.220 -0700
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 1A7D3D09-C30F-B07C-EAB1-C98C940C2934

Sleep/Wake UUID: DFA114B4-7B52-4E53-A7DE-D8A475A14A0E

Time Awake Since Boot: 89000 seconds
Time Since Wake: 120 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

VM Regions Near 0x20:
–>
__TEXT 0000000000001000-0000000000357000 [ 3416K] r-x/rwx SM=COW /Applications/Scrivener.app/Contents/MacOS/Scrivener

Application Specific Information:
objc_msgSend() selector name: reverseObjectEnumerator

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x92d340a7 objc_msgSend + 23
1 com.literatureandlatte.scrivener2 0x0013d96a 0x1000 + 1296746
2 libobjc.A.dylib 0x92d3b5f0 -[NSObject performSelector:] + 62
3 com.apple.CoreFoundation 0x97c94a24 -[NSSet makeObjectsPerformSelector:] + 212
4 com.apple.AppKit 0x9a261df6 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1241
5 com.apple.AppKit 0x9a261917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
6 com.apple.AppKit 0x9a23e841 loadNib + 462
7 com.apple.AppKit 0x9a23dc06 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
8 com.apple.AppKit 0x9a400c95 +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 161
9 com.apple.AppKit 0x9a400a3a -[NSWindowController loadWindow] + 337
10 com.apple.AppKit 0x9a3fbaba -[NSWindowController window] + 81
11 com.literatureandlatte.scrivener2 0x00004533 0x1000 + 13619
12 com.literatureandlatte.scrivener2 0x00003dc0 0x1000 + 11712
13 com.apple.AppKit 0x9a813932 __80-[NSDocumentController openDocumentWithContentsOfURL:display:completionHandler:]_block_invoke969 + 249
14 com.apple.AppKit 0x9a8142a2 __97-[NSDocumentController makeDocumentWithContentsOfURL:alternateContents:ofType:completionHandler:]_block_invoke_2 + 32
15 com.apple.CoreFoundation 0x97ca4fd0 CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 16
16 com.apple.CoreFoundation 0x97c969a3 __CFRunLoopDoBlocks + 195
17 com.apple.CoreFoundation 0x97c960e2 __CFRunLoopRun + 978
18 com.apple.CoreFoundation 0x97c95aa6 CFRunLoopRunSpecific + 390
19 com.apple.CoreFoundation 0x97c9590b CFRunLoopRunInMode + 123
20 com.apple.HIToolbox 0x9110b8f8 RunCurrentEventLoopInMode + 262
21 com.apple.HIToolbox 0x9110b503 ReceiveNextEventCommon + 192
22 com.apple.HIToolbox 0x9110b42c _BlockUntilNextEventMatchingListInModeWithFilter + 99
23 com.apple.AppKit 0x9a2cc721 _DPSNextEvent + 742
24 com.apple.AppKit 0x9a2cbdc5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 350
25 com.apple.AppKit 0x9a2c077c -[NSApplication run] + 907
26 com.apple.AppKit 0x9a235bc0 NSApplicationMain + 2082
27 com.literatureandlatte.scrivener2 0x000023f5 0x1000 + 5109

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x947b38ce kevent64 + 10
1 libdispatch.dylib 0x918c773f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x918c73a2 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 5:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 7:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 8:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 9:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 10:
0 libsystem_kernel.dylib 0x947b2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x947bc2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x947b9e2e start_wqthread + 30

Thread 11:
0 libsystem_kernel.dylib 0x947ac9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x947aba70 mach_msg + 68
2 com.apple.CoreFoundation 0x97c96ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c96309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c95aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c9590b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9a39bea0 _NSEventThread + 283
7 libsystem_pthread.dylib 0x947bbe13 _pthread_body + 138
8 libsystem_pthread.dylib 0x947bbd89 _pthread_start + 162
9 libsystem_pthread.dylib 0x947b9e52 thread_start + 34

Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x947ac9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x947aba70 mach_msg + 68
2 com.apple.CoreFoundation 0x97c96ef6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c96309 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c95aa6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c9590b CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x90ed7bdf +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x95fe5aed -[NSThread main] + 45
8 com.apple.Foundation 0x95fe5896 NSThread__main + 1538
9 libsystem_pthread.dylib 0x947bbe13 _pthread_body + 138
10 libsystem_pthread.dylib 0x947bbd89 _pthread_start + 162
11 libsystem_pthread.dylib 0x947b9e52 thread_start + 34

Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x947b284e __select + 10
1 com.apple.CoreFoundation 0x97ce6b3a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x947bbe13 _pthread_body + 138
3 libsystem_pthread.dylib 0x947bbd89 _pthread_start + 162
4 libsystem_pthread.dylib 0x947b9e52 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0a11bf10 ebx: 0x004a9ade ecx: 0x9acff8ef edx: 0x00000000
edi: 0x0013d2a2 esi: 0x0a11bf10 ebp: 0xbfffe2b8 esp: 0xbfffe288
ss: 0x00000023 efl: 0x00010202 eip: 0x92d340a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000020

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14

Binary Images:
0x1000 - 0x356ffb +com.literatureandlatte.scrivener2 (2.6 - 2.60.5) <953EB6B9-E506-309F-B87C-E6BEF96530CE> /Applications/Scrivener.app/Contents/MacOS/Scrivener
0x3bc000 - 0x3d3ff7 +org.andymatuschak.Sparkle (1.5 Beta [git] - 1.5) <77FF95AD-0866-F25C-E59C-FDDF0C25C3FB> /Applications/Scrivener.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x3e3000 - 0x444ff3 com.apple.QuickLookFramework (5.0 - 675.42) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x47c000 - 0x5dafff +com.literatureandlatte.ScrAppKit (1.0) <79B0A837-679A-396F-AB0D-25735FD75487> /Applications/Scrivener.app/Contents/Frameworks/ScrAppKit.framework/Versions/A/ScrAppKit
0x656000 - 0x656fff com.apple.quartzframework (1.5 - 1.5) <1AE25E65-02FC-35B5-A1C8-734EC12DA3C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x659000 - 0x8c4ff7 com.apple.AddressBook.framework (9.0 - 1579) <78AD8E14-94C0-3BD1-B34D-E16600FF2129> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0xa7a000 - 0xfedff7 com.apple.QuartzComposer (5.1 - 332) <255124E8-20DF-3386-AE1B-30BEBADF698E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x1254000 - 0x12ffff7 com.apple.PDFKit (3.1 - 3.1) <8CFD7591-E251-3111-8816-DDD07BE4FEDC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x1350000 - 0x1376ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x1394000 - 0x1620fff com.apple.imageKit (2.6.1 - 848) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x17c9000 - 0x18beff7 com.apple.QuickLookUIFramework (5.0 - 675.42) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x194a000 - 0x194dfff com.apple.AppleSystemInfo (3.1.5 - 3.1.5) /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x1953000 - 0x19ddff3 com.apple.CorePDF (4.0 - 4) /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1a1e000 - 0x1a28fff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x1a32000 - 0x1a8aff3 com.apple.ImageCaptureCore (6.3 - 6.3) <4ED63F6B-5412-3458-9B56-28FF5A83FEB1> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x1ab7000 - 0x1ab9ff7 com.apple.SafariServices.framework (10600 - 10600.5.17) <4123AE0D-1559-33D7-A55E-B4DC67046CB2> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariServices
0x1ac1000 - 0x1accfff com.apple.IntlPreferences (2.0 - 150.1) /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPreferences
0x1ad5000 - 0x1af5ffb com.apple.addressbook.vCard (9.0 - 1579) <88627874-568E-3EB6-B037-47333F542FB6> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x1b13000 - 0x1b2fff7 com.apple.aps.framework (4.0 - 4.0) <930D30E7-FB63-3D75-B95C-9F221F322E9D> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x1b46000 - 0x1b47ff7 com.apple.AddressBook.ContactsData (9.0 - 1579) <600412DD-1C40-3017-957B-0A4CD28EDEA9> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsData
0x1b4d000 - 0x1b5bfff com.apple.AddressBook.ContactsFoundation (9.0 - 1579) /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation
0x1b6c000 - 0x1b76fff com.apple.DirectoryService.Framework (10.10 - 187) <19450039-B0D3-3E28-B7EE-5018FE472A79> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x1b7f000 - 0x1bb0ffb com.apple.securityinterface (10.0 - 55058) <95726911-E181-3115-8451-EE1FA35A2937> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x1bcf000 - 0x1bd6ff3 com.apple.phonenumbers (1.1.1 - 105) <19A59F22-DD76-345E-AF7B-96405D71DB5A> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x5fd8000 - 0x5fd8ffb +cl_kernels (???) cl_kernels
0x5fe7000 - 0x5fe7ff9 +cl_kernels (???) <589A6C46-EEA5-4706-AEDF-73EE6C774DD6> cl_kernels
0x7177000 - 0x71c4fff com.apple.CloudDocs (1.0 - 321.6) /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
0x8c00000 - 0x8cebff7 unorm8_bgra.dylib (2.4.5) <8F181889-D219-3292-B6C0-F6607D1924B0> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
0x9e8b000 - 0x9ea2fff +com.eSellerate.EWSMac67108872 (4.0.0.8 - 4.0.0.8) /Users/USER/Library/Frameworks/EWSMac.framework/EWSMac67108872
0x9eaf000 - 0x9eb0fff com.apple.AddressBook.LocalSourceBundle (9.0 - 1579) <80F41AD7-3AD0-3D9E-B247-D09259790EC0> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x9eb5000 - 0x9eb9ff3 com.apple.DirectoryServicesSource (9.0 - 1579) <5BDD9C81-B0AC-388E-8A98-B4861C746074> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x9ebf000 - 0x9f12ffb com.apple.AddressBook.CardDAVPlugin (10.9 - 473) /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x9f32000 - 0x9f94fff com.apple.coredav (1.0.1 - 261.2) <847C6AAB-1B35-327B-A49F-BE0B6B384BE6> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x9fd2000 - 0x9fddff7 com.apple.KerberosHelper (4.0 - 1.0) <3FFB877C-74C7-3378-8222-E60D9812D5C0> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosHelper
0x8fede000 - 0x8ff11e03 dyld (353.2.1) <06B1254D-9BB9-327C-BA15-8F18FFF97586> /usr/lib/dyld
0x90008000 - 0x90071ff7 libcorecrypto.dylib (233.1.2) /usr/lib/system/libcorecrypto.dylib
0x90073000 - 0x90110fff com.apple.ink.framework (10.9 - 213) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x90111000 - 0x90122fff libsystem_coretls.dylib (35.20.2) <3688680D-90B5-373F-9E0D-46809E98B023> /usr/lib/system/libsystem_coretls.dylib
0x90123000 - 0x90123fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
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0x980ba000 - 0x980beffb com.apple.IOSurface (97.4 - 97.4) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x980bf000 - 0x980ccff7 libbz2.1.0.dylib (36) <6BC7B049-8F03-3217-9840-B1804CCBF742> /usr/lib/libbz2.1.0.dylib
0x980cd000 - 0x98198fff com.apple.backup.framework (1.6.4 - 1.6.4) <75DC1CA0-5D18-3E8F-A8BC-D737FC9C55C4> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
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0x981a2000 - 0x981b5fff libcmph.dylib (1) <2449B048-208E-36FB-9DFA-47E0F3BCF132> /usr/lib/libcmph.dylib
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0x981ba000 - 0x98201ff3 com.apple.AppleJPEG (1.0 - 1) <677BE130-F5AB-36F4-A51A-1FF20FC0085A> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
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0x98b15000 - 0x98b19ff3 com.apple.TCC (1.0 - 1) /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98b1a000 - 0x98b39ffb libresolv.9.dylib (57) /usr/lib/libresolv.9.dylib
0x98b3a000 - 0x98b53fff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x98b54000 - 0x98bcbfff com.apple.ApplicationServices.ATS (360 - 375.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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0x98cb8000 - 0x98d2fff7 com.apple.CoreUtils (1.1 - 110.1) <1667BF42-48D3-3B3D-A9CF-0868178DD2EB> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x98d30000 - 0x98d73fff libGLU.dylib (11.1.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98d74000 - 0x991a7ff3 com.apple.vision.FaceCore (3.1.6 - 3.1.6) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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0x991af000 - 0x991eefff com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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0x99216000 - 0x9926bff7 com.apple.htmlrendering (77 - 1.1.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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0x994a6000 - 0x994e6fff libauto.dylib (186) <1609D0F9-6E3A-3C67-87EF-BB0BD93EDAC9> /usr/lib/libauto.dylib
0x994e7000 - 0x99513ffb libsandbox.1.dylib (358.20.5) <5AFB311B-D796-3851-BC5B-72EF603DB2B6> /usr/lib/libsandbox.1.dylib
0x99514000 - 0x99543ff7 com.apple.DictionaryServices (1.2 - 229) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x99544000 - 0x99709fff com.apple.QuartzCore (1.10 - 361.18) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9970a000 - 0x99b01fff com.apple.CoreGraphics (1.600.0 - 779.11) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x99b02000 - 0x99b1dff7 com.apple.CFOpenDirectory (10.10 - 187) <44C81E98-710E-30EB-829D-7374B9339345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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0x99e79000 - 0x99eecffb com.apple.framework.CoreWLAN (5.0 - 500.35.2) <8D5F7007-D938-3A4D-841A-647D272D2DB6> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x9a187000 - 0x9a189ff7 libquarantine.dylib (76.20.1) <8694AC5A-7359-3CC6-8E93-CABFCC919D4B> /usr/lib/system/libquarantine.dylib
0x9a18a000 - 0x9a232ff7 com.apple.CoreMedia (1.0 - 1562.235) /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a233000 - 0x9ae5ffff com.apple.AppKit (6.9 - 1347.57) <2E995EB6-3DB5-3FE0-B140-3E7563903322> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9ae60000 - 0x9ae69ff7 libsystem_notify.dylib (133.1.1) /usr/lib/system/libsystem_notify.dylib
0x9ae6a000 - 0x9af6bff7 com.apple.LaunchServices (644.56 - 644.56) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9af6c000 - 0x9af6dfff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x9af6e000 - 0x9af71fff com.apple.xpc.ServiceManagement (1.0 - 1) /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x9af72000 - 0x9afffff3 com.apple.PerformanceAnalysis (1.0 - 1) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
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0x9b010000 - 0x9b100ff3 com.apple.DiskImagesFramework (10.10.1 - 396) <25716B90-E152-3666-92BB-FE543AEB6FA9> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
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0x9b109000 - 0x9b149ffb libGLImage.dylib (11.1.2) <9BAF083D-12EF-3CD9-A875-191B1A3CC687> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9b14a000 - 0x9b15cff7 libsasl2.2.dylib (194.1) <34CB75C7-09BE-3319-BF7E-D4E56495F07A> /usr/lib/libsasl2.2.dylib
0x9b2dd000 - 0x9b2f8ff3 com.apple.openscripting (1.4 - 162.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9b2f9000 - 0x9b43dff7 com.apple.ImageIO.framework (3.3.0 - 1237) <314B3F6B-4DC5-31E9-BE67-032901676A34> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9b43e000 - 0x9b44bff7 com.apple.OpenDirectory (10.10 - 187) <60A9481B-2191-35A2-AB7E-E48A2B49BF09> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9b44c000 - 0x9b4acfff com.apple.AppleVAFramework (5.0.31 - 5.0.31) <2FFC7C07-CA18-3959-B8F6-F620025BCD86> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9b4ad000 - 0x9b4adfff com.apple.CoreServices (62 - 62) <08A581EC-2E8B-30CF-B555-64171C8FE5EE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9b4ae000 - 0x9c467ff3 com.apple.WebCore (10600 - 10600.5.17) <1AB2AC41-CFB5-3848-97FF-8ABC4C6B476C> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9c468000 - 0x9c46eff3 libsystem_platform.dylib (63) <509993B7-3F26-3360-B899-0BBB15152516> /usr/lib/system/libsystem_platform.dylib
0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.1 - 1.2.1) <6DDF5398-7B11-2132-4818-5F96B6E061D5> /Applications/Scrivener.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 34627
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=225.6M resident=85.0M(38%) swapped_out_or_unallocated=140.6M(62%)
Writable regions: Total=79.8M written=7480K(9%) resident=14.0M(18%) swapped_out=4K(0%) unallocated=65.8M(82%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 240K
CG image 32K
CG shared images 208K
CoreAnimation 80K
CoreData 4K
CoreUI image data 32K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 45.0M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenCL 16K
SQLite page cache 384K
Stack 70.2M
VM_ALLOCATE 17.3M
__DATA 10.1M
__IMAGE 528K
__IMPORT 12K
__LINKEDIT 47.9M
__OBJC 4468K
__TEXT 177.8M
__UNICODE 552K
mapped file 113.5M
shared memory 4K
=========== =======
TOTAL 488.2M

System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Air, Apple Inc., 27.2
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: U3 Cruzer Micro
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Model: MacBookAir7,1, BootROM MBA71.0166.B02, 2 processors, Intel Core i5, 1.6 GHz, 4 GB, SMC 2.26f1
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In

poeticplenties · February 27, 2016, 6:43pm

I am having this same problem. I was going to post but I couldn’t work out how to start a new one. I have gone on a writers retreat and have discovered that my scrivener app will not let me work on my novel for more than 10 minutes without crashing
I have updated to 2.5
I am on Mac Yosemite 10.10.5
I ahve no other problems with apps on my macbook so it must be a bug, right?
Please help asap

Please can you tell me if I can use my scrivener registration to install it on their imac and work on my novel on their iMac in the app? If so please tell me what I have to do to manage this.

I await your urgent response.
Thank you

kewms · February 27, 2016, 7:45pm

If you want to use Scrivener with OS X Yosemite, you will need Scrivener 2.6 or newer. (The current version is 2.7.) Older versions have known issues with Yosemite.

If that doesn’t resolve the problem, you might want to send an email to our support address. It’s a bit easier to manage the detailed troubleshooting that a crash can require there than in a forum thread.

If you want to use someone else’s computer for a short period, the easiest solution is to install the trial version from our site. It is fully functional and will give you 30 days of actual use. Without knowing the cause of the problem, though, it’s impossible to say whether using another system will help. If there’s a damaged file in the project itself, for example, a new Scrivener installation won’t fix it.

Katherine