Serial number not working

Hello I received my serial number via email after purchase the software however I keep get a message saying invalid serial number or name I copied and paste didn’t work I typed it didn’t can someone please help

The most common cause of this problem is a mismatch between the serial number and the software version, for instance trying to use a Scrivener 3 serial number with a copy of Scrivener 2.

Please take a screenshot showing the exact error message you are seeing, with the error message moved so that the registration window is also visible. Then send it to our support address:


I sent a message to the I got an auto response

The auto response would have said that your message has been added to the support queue and will be answered by a human as soon as possible. Thank you for your patience.