Shortcuts not working on netbook

Just trying out Scrivener for Windows and loving it. However on my netbook Acer Aspire One, the Ctrl+Alt+arrow key shortcuts don’t work. I wonder if this is common to all netbook keyboards and if so, whether alternatives may be found? These are, after all, designed to maximise screen space.
The other problem I have is that the supplied BBC radio play template doesn’t correspond to the one I’m used to in which the character names are aligned left with a tab before the dialogue. Not a big problem as I’ve created my own template. Just thought it worth a mention :confused: .
Congratulations on the best piece of writing software I’ve ever come across.

My apologies. This has been addressed in the Bugs forum. Should have looked.