Side by Side Configuration is incorrect

I downloaded the trial version and received the 22 June 12 update. I installed the update and when i attempted to log on i received this:

‘The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.’

I checked the FAQ on the support page, but any reference to configuration problems is directed at the WINXP program, and none of the advice is relevant for Windows 7 Home Premium.

I bought the full product in the hope that it would rectify the problem, but it has not.

Any advice would be great.


Please accept my apologies i have just seen a recent thread about the same issue and the advice appears to have worked.