When importing a MS Word document, although things like bold and underline appear to be honoured, strikethrough is not. Any ideas?
Another workaround… try exporting from Word to RTF (Scrivener’s native format) and importing that.
Are you using the current version of Scrivener?
If so, please open a support ticket and attach a sample file. This should work, so we may need to tweak our file converter.
I will open a ticket. Btw, the plot thickens slightly, in that this problem appears to only happen if the Word Doc is created by exporting a Mac Pages file into Word and then importing into Scriviner (I do this since Scriviner does not support an import of a Pages doc). Although the Word doc displays fine in MS Word (after export from Pages), the strikethrough does not get imported. If, however, I create a fresh new doc in Word, that has strikethroughs, that DOES get imported into Scriviner. So this could actually be a weird Pages issue - although that would not explain why Word displays the exported file correctly, but Scriviner does not.
(apologies, this is my first time on this forum - you had asked for me to raise a support ticket…could you point me at where I do that?)
Use the “Contact Us” link in kewms’s post above and that will get you to support.