If you recognize your bug has already been reported post your additional information in THAT thread instead of starting a new one. This will make it easier for everyone with the same problem to find the answer as they would only need to look in one thread, not multiple threads to see which one Lee answered. It also means that you would only need to subscribe to one thread to see all the information and answers instead of subscribing to each thread for notices.
Yeah, this. And in every beta I’ve done, keeping prose as short as possible is good, as are bullet points and/or lists of steps. Those can be scanned quicker than paragraphs, especially if the person in question is short on sleep, caffeine, or both.
The problem is figuring out if the bug you’re reporting has already been reported or not.
Before I post a bug, I glance through the recent topics to see if any of them seem to be my bug and if I don’t see anything, then I post it. But there are too many messages to go through everything thoroughly before posting a new bug.
It would be nice if there were something that had the list of known bugs so that the bug hunters could look through it and see if they’re duplicating something as well as the status of the bug.
Actually, I think your main problem is single posters who never realize it’s already been reported, and don’t even check for responses. I would suggest that Forum Moderators be the one’s changing the titles on those kinds of posts. I know there are only a few of you. (I’d be glad to volunteer to help)
I’ve modded forums before, and I also used to take posts and merge them. As in, this bug is already posted, I am going to merge this new thread reporting the same bug right into it and get rid of the clutter on the main board. Mind you it was a different forum system and I’m not even sure if that suggestion is applicable here.
I guess the downside to a completely public beta is that some testers just don’t care enough to take the time to make sure their bug isn’t already reported. Whether it be by visually searching the forums, or by actually using the search function.
Yes, I notice this a lot, too. Someone downloads the beta, finds a problem, creates an account, and posts about it, without ever bothering to even read any of the topic titles. It means a lot of repeated information over and over again.
Some people have mentioned a topic that contains a list of known issues. That might help alleviate some of it, if anyone had the time to go make one.
Agreed - its been a problem. A lot of those threads need to be locked down with a link to the original. That way the user is able to follow the discussion, but we aren’t having 3 different threads on the exact same topic.
I would help moderate too, but first we need to either have a sticky or just encourage folks to look first. Of course, if it is something that has fallen of the first page or two that is fine, but the rest of us can certainly help out by posting a link to the orig and say, hey repost over here and follow that one.
Helps somewhat, but agree it that doesn’t solve the just plain not looking issue.