I have been an enthusiastic user of Scrivener for a few years now. But just when I start writing for a really big project, it feels like Scrivener development has all driven into a black-hole and camped there. I understand the desire to only put out software when it’s ready, but this harms the users when the landscape has changed and Scrivener is not keeping up.
I’m a user who owns Scrivener licenses on Windows and MacOS. Because of this I feel the disproportionate emphasis of MacOS over Windows development quite powerfully. This virtual abandonment of the development on the next Windows version, as if it were an apparently optional afterthought is ridiculous.
A year ago I read about the new MacOS version and about how the next Windows version was going to be significantly delayed. I couldn’t understand why a company whose developers are (presumably) making money off the sales of their product, don’t show any concern for whether literally half the available userbase can have a functionally updated version on their system.
Now, I appreciate the fact that the main developer (founder?) is obviously an Apple-ecosystem guy, judging from all the focus on Apple products and so little concern for anything non-Apple. I also get that the original developer may only have real experience coding with a Mac coding environment and thus we see MacOs and iOS offerings rather than others. Fine. Everyone’s going to have their area of expertise and focus. That’s unavoidable.
However, as a business, why not go hire a competent developer team to translate your app functions for the other 75% of potential users who use Windows and the 54% of users who use Android? Or the near 100% of the potential public who use web apps? I realize that the current Beta for Windows might be an attempt at just that, but seriously, a year ago, when I read that the Windows version was in the works I rejoiced! And when I heard that a mobile version was coming for iOS I got excited that perhaps an Android version might be coming behind that. But that was obviously premature.
The slowness of the release of the update for Windows is so slow that it seems to suggest something more than a simple “quality first” approach to app development. In fact, this has begun to look more like either a developer who is just learning the windows development environment as they go, OR a business philosophy which is so averse to paying for the development team that they’re only allowing for one developer (or a team of amateurs) to work on each piece of software?
Unfortunately, the result is not a viable product. Development moves far too slowly and the user base (myself included) are forced to start looking for other alternatives which are in active development. The "wait for quality* approach is admirable, but not when people need a working version to use! Or, in my case, users who are cross-platform are forced to use a Windows version which might no longer open on their windows laptop, because they’re supposed to “wait” for the sweet sweet quality that is to come.
I don’t have the luxury of waiting. And at the moment, I am being punished for building my writing workflow around your software. Is that what you want for your users?
And please don’t simply suggest I use the Beta version. If the beta is stable enough for me to use in a production environment, then release it. If not, then don’t ask me to accept it as a viable substitute.
I don’t want to seem uncharitable, but being a paying user of your software does not seem to be working to my advantage. It appears that you are simply listening to the concerns of other Apple-only users like yourself, while giving little consideration to the problems that narrow focus creates for users relying on other OS ecosystems. It is no wonder to me if your user base is silently abandoning your software in search of a development company who cares about the concerns of their customers.
Please release the new Windows version soon.
Or don’t. I gather that what gets posted here makes very little difference to those with the power to make a difference.