Sync Error with External Folder

Hello, first time post! :slight_smile:

I own Scrivener 1.x and am testing the NaNoWriMo 2.0 version and I /love/ it, especially all the sync options. I set up Scrivener 2.0 to sync with a folder in Dropbox, and it worked fine for awhile. I use PlainText to edit on my iPad and a generic editor to edit while in Windows. Anyway, now when I sync, I get a “Sync Error” and it says:

“There was a problem syncing the project with the specified folder. Check you have enough free space or, if the folder is stored on an external drive, make sure it is connected.”

I only use about 100MB of my Dropbox folder so I have plenty of space, and my network connection is fine. The weird thing is the the sync seems to work despite the error but I am concerned that something may go wrong eventually.

Any ideas on why I might be getting the message or how I might be able to address it?

Thanks!

Hi,

That error message just means that there was some unspecified problem during the sync - it could have been one of several things, really. If you don’t mind waiting, I’ll help you troubleshoot it later in the week. I need to get the release out tomorrow, then on Tuesday I’ll be starting work on 2.0.1 to iron out bugs and will start trouble-shooting everything that has been reported so far. So, please drop us a line on support AT literatureandlatte DOT com around Wednesday or Thursday time and we’ll start looking at what could be causing this.

Sorry for the delay - normally I’m able to look at these things within a day or two, it’s just that it’s a little bit mental trying to get the release out.

Thanks!
Keith

No worries, Keith, thanks! I’ll drop an email to support line so you can queue it up when you have a chance.

Thank you for all your hard work on Scrivener 2.0. It truly is an awesome product!

I just sent in an email to support since I am still having this issue with the official non-NaNoWriMo version of Scrivener 2.0. Thanks!

Thanks; got it. I’ll forward it along.

Hi, I also have a problem, can’t sync with neither plaintext or notebooks on external folders. I get the message attached (picture). I have no problem to sync with simplenote but Plaintext and especially notebooks would be much better because they have folders. I wonder why simplenote doesn’t add folders.

Thanks for helping
Screen shot 2010-11-05 at 3.49.46 PM.png

To avoid this, just don’t make extra directories in your Scrivener sync folder, and really don’t move stuff around from the original Notes/Draft structure. When you say you can’t sync: are you getting that information from files that haven’t changed when they should have, or just because there is a yellow icon, because this warning says it has synced, but it’s ignored all of your custom folders.

It actually didn’t synced at all, that’s the problem. I didn’t do anything but connecting scrivener to my external folder which contains subfolders with notes.

Have you tried fixing the folders first? I mean, restore it back to how it should look, and then run sync. If that works, drag in the new items you created in a flat list, into the notes section (or drafts if they are extra material for the book).