They are saying my license was pirated!

I didn’t realize use I was using a trail, and it said my trail ended. I put my license in the right place with my email, and it said my license had been pirated, and I need a new activation code. Has this happened to anyone else? How long do you think it will take to fix this issue?

Did you contact support ?

This is what you should do.

We can’t address licensing issues via the forum. Please open a support ticket at the address @Vincent_Vincent posted. You should get an automated response almost instantly. If you don’t, check your junk folder.

If you purchased the license from us directly, we should be able to sort things out pretty easily. There are also a few authorized resellers. Please understand, though, that we are not responsible for licenses purchased from unauthorized sources.