Think Better

Just came back from South Africa and the UK.

On the first leg of the trip, to SA, I gave a couple of presentations about Productive
Thinking at two conferences — one for educators and one for business people — just north
of Pretoria. I had my four sample books with me and a bunch of the pre-order “postcards”
that the McGraw Hill marketing people had made for me. If I’d had actual books, I’m
pretty sure I could have sold between 50 and 100. Lots of people came up to me after the
talks and at other times during the days asking. All I could do was refer them to the
pre-order at Amazon.

One woman wanted the book so badly, she actually started stalking me. She said she had to
have it, and wouldn’t take “no” for an answer. Eventually, I gave in, but said that we’d
have to do it in private, lest anyone see me giving her a book. When I opened my bag to
pull one of my samples out, she immediately said, “How about two?” !!

I guess these venues are pretty good places to sell. I just wish I could clone myself.

London was fun. The video-taping seemed to go quite well. We have about fifty minutes of
material in all — the purpose of which is to extract as many useful 30-60 second sound
bites as we can. The publisher will use them on various websites as well as putting
together a few video press-releases.

After the taping we schmoozed for a while, then went to the launch for Gary Hamel’s new
book, The Future of Management. It was held at the London School of Business. He spoke to
about 90 people in one of the school’s lecture halls, then sold and signed books.

Coolest thing of all was that much of what he said reinforced the value of productive
thinking. The thesis of his book is that the greatest need for innovation is not in
products or processes, but in management and leadership. As I see it, he provides the
academic and philosophical underpinning for “why to”, while my work — productive thinking
— offers a set of tools for “how to”. When I spoke with him after the event, he seemed to
think that was probably true.

Now if only I can convince the rest of the world !!!

All the best,

Tim

Just went to Amazon and put it on my list for the next time I go shopping. It sounds fascinating, and I find your central thesis quite sound: why can’t we improve our skills in any area, including thinking?

My improvements in cooking over the last few years are truly extraordinary, considering where I was when I started!

I’m so happy for you, it sounds like things are going well.

Think Better should be hitting the store shelves in the US in about a week’s time. As
many of you know, it’s been posted on Amazon and other online services for a while, and
it actually started shipping a few days ago.

I’ve learned a little about Amazon (and myself!) over the past couple of weeks:

First of all, I’ve learned that I’ve become addicted to looking at the Amazon sales
rankings. Think Better started out in the high one millions, even reaching two million at
one point. That means it was the two millionth best selling book. That seems like an
oxymoronic statement. I didn’t even know there were that many freakin’ books!

Once Amazon started actually having stock, the sales rankings improved nicely. After a
few email blasts to friends, colleagues and clients, Think Better managed to sink (or
rise, depending on how you look at it) to the five-digit range. Last week, it actually
got into four-digit territory, with its best ranking so far at about 6,200. Since then
it’s been bobbing between about 7,000 and 30,000.

Now, apparently these rankings mean something, but no one is really sure what. A single
sale can make a large numerical difference if your book is ranked 800,000 but makes a
much smaller difference if you’re at 8,000. The rankings are interesting (and addictive),
but they don’t tell you how many books you are actually selling.

There’s another interesting feature that relates to rankings — the category listings.
These category listings might say something like: #13 in Books > Business & Investing >
Management & Leadership > Management
. This is supposed to let people know how a book is
doing against other books in its category. But if the coding for the book is wrong
(there’s a database that all books are coded into called the MPD, or Master Product
Database, which, among other things, slots books into categories) then you are measured
against books that may not be in your category. For example, Think Better is currently
listed in the Books > Reference > Education > Questions & Answers category, which is
actually pretty useless. In fact, it’s only slightly more relevant than if the book were
listed in the Books > Children’s Books > Literature > Science Fiction, Fantasy,
Mystery & Horror > Spine-Chilling Horror
category.

I had a conference call with the marketing people at McGraw Hill yesterday in which we tried
to sort out glitches like this.

I have a feeling that Amazon is so named because it has an infinite number of tributaries
and it’s pretty easy to get lost in the jungle.

All the best,

Tim

Hi Tim.

I just received my copy of Think Better from Amazon.de. It is the English edition, off course; the German edition has not even been announced by the German publisher.

The book looks great. I am looking forward to reading it :slight_smile:

Congratulations, Franz

Thanks, Franz!

Wow, a copy in Germany. I must say that’s exciting news. I know the publisher
has sold German translation rights (also Mexico, Taiwan, and Thailand), but of course
those won’t be ready for quite while.

I hope you like the book, Franz. More than that, I hope you find it useful. And if you do,
I hope you’ll tell others about it. 8)

Many, many thanks :smiley:

Tim

Oh, and Franz, please don’t forget to check out Chapter 3 and send me a private
message about the meaning of tenkaizen so I can send you the URL to get into
the Productive Thinking Online tool.

Tim

Thanks for the reminder, Tim.

“You got mail” :slight_smile:

Regards, Franz

Hi All,

Lots to tell since my last post, both good news and not-so. I’ll start with the good and
post the not-so tomorrow. The good? I received the following note from one of my contacts
at the publisher today.

Hi Tim,
I just wanted to take a moment to offer my sincere congratulations to you – as of today,
McGraw-Hill has licensed translations of Think Better in Chinese, German, Korean,
Spanish, and Thai. Now, people all around the world will be able to read your very
important book and apply its lessons to their lives. Pretty soon, you’ll have an
international army of folks whose creative thinking was influenced – if not inspired – by
you. Congratulations again, Tim.
Best,
Morgan

So that’s pretty cool! I wonder what “think betterâ€

Hi Tim.

[quote=“tim”]

So that’s pretty cool! I wonder what “think betterâ€

You can’t leave us dangling on the edge of a cliff like that! It’s been interesting following your progress. What’s the other half of your news? Spill the beans :slight_smile:

I now have my pre-ordered copy in my hot little hand, courtesy of Amazon. So UK sales have started.

Thanks, Hugh, for the UK alert. And apologies to Siren. I didn’t mean to keep people
hanging, just been kind of busy.

The not-so-good-news is that I’ve learned the truth of what many people have been telling
me — that publishers don’t sell books, authors do.

At my publisher (I’ve heard that different publishers have different approaches), the
marketing department and the public relations (or publicity) department are two separate
entities. While they do communicate with one another, they view their jobs differently
and don’t seem to coordinate their activities. The marketing people focus primarily on
getting books into stores and on bulk sales (companies or institutions that might buy 50+
books). Publicity tries to get the word out to individual buyers, primarily through the
media. What that means is that in terms of public sales, publicity has a more important
role to play.

Unfortunately, both publicity and marketing are way understaffed and under budgeted. My
publisher puts out perhaps 1300 titles a season. There are five or six people in
publicity. They are usually young, energetic women, not long out of university, who are
each asked to manage a wide range of books and given very few resources to do so. A
publicity agent may have to write 3 or 4 press releases a day. Clearly, no matter how
talented or dedicated the person is, she can’t give each book a lot of attention. The
effect is obvious.

The other side of the equation consists of the editorial departments of the media outlets
who review books. They are inundated! Their desks are piled with press releases, press
kits, galleys. It’s virtually impossible for them to differentiate one from another. They
too are understaffed, and over deadlined.

For the new author, this is a deadly combination.

In the four months since she’s started, my publicist has managed to get two blog reviews,
one review in a small (circulation 8,000) business journal, and two local radio
interviews. Not much. Each one of these has had a small impact on sales, but there hasn’t
been sufficient critical mass for a sustained effect.

Why, you may ask, does this situation exist? Isn’t it in the publishers interest to sell
books? And if so, wouldn’t they allocate sufficient budgets and person power to the
process? Well, as near as I can figure, the book business goes something like this: buy
as many titles as you can afford. Once they’re ready for market, through them against the
wall. Then throw a few marketing dollars at those that stick. Forget the rest.

What that means is that unless you are already a known commodity — you’ve published
previously and there are people out there who will check your book out just because of
your name — your book receives very little attention. The only way to get it to receive
attention is to establish sales momentum. But the publisher is unable to allocate
sufficient resources to each book, so you — as author — have to do so yourself. Once you
gain sales momentum, the publisher says, “Aha, this one looks like it might be a winner!”
And begins putting some resources behind your book.

This screed is getting a bit long, so I’ll tell you how I’ve been trying to get my book
noticed in the next installment.

All the best,

Tim

“Think Better” has turned up on my doorstep. Looks great - and not a penguin in sight :wink: Bravo, Tim!

Watch out for a massive increase in the quality and creativity of my posts :slight_smile:

I haven’t written for a while. And had promised to talk about the marketing efforts I’ve
been putting together for Think Better.

First, I should tell you that my theory about the publisher’s business model has been
confirmed by a number of sources — published authors I have talked with, my literary
agent, and several independent publicists, all of whom may have axes to grind, to be
sure, but their stories are reasonably consistent — and they’re sticking to them!

In short, the model is this: buy as many titles you think might be successful as you can
afford, crank them out, throw them against the market wall, then throw (a little) money
against the ones that seem to be sticking, forget (that may be a bit harsh: have a warm
fuzzy memory of) the rest. I’ve also had some confirmation of the business model from my
own experience.

So the publisher has done relatively little. There’s been the standard
send-galleys-to-reviewers (not so standard any more, I understand — I may have been one
of the lucky ones), without substantial (or any) follow up. This resulted in a couple of
reviews or mentions. Once the book comes out, send another bunch to potential reviewers —
which resulted in a few more reviews, primarily on blogs and small periodicals of various
types.

However, in the meanwhile, I’ve been taking some action as well, which has born a little
fruit, and as a result, the publishers have also started to kick up their efforts (and
expenditures) a bit.

First of all I should tell you that the reviews Think Better has received have been
pretty good. Both the amateur reviews (18 so far on Amazon — all five-stars) and the
professional. If you are interested, see for example
innovateonpurpose.blogspot.com/2 … chive.html, which is fairly typical of
the blog reviews the book has received. I’ve pulled in a lot of favors and plumbed a lot
of contacts to get more of these kinds of reviews or mentions. Of the 12 - 16 media
mentions thus far, I’d say about 25% are the result of work done by the publisher and 70%
from my own efforts and 5% because of the dark matter in the universe.

Anyway, presumably because the mentions have been positive, the book has performed
reasonably well. It tends to hover around the 7,000 mark on amazon.com. Amazon uses an
arcane formula to rank its books, but I’ve been able to guestimate that that probably
translates into 12-16 books a day. Overall, according to BookScan (a paid tracking
service that the publisher uses and which covers about 80% of the market), the book is
selling about 200 copies a week (again that’s approximately 80% of the sales) in the US
market. That doesn’t sound like a lot (at least not to me), but it puts Think Better in
the top ten titles published by my publisher. What that means is that the publisher is
quite pleased. A book by an unknown author that’s only been out about six weeks is doing
pretty well at that level. And what THAT means, is that the publisher has now started to
invest a little more money in promoting the book. They have, for example, bought one of
those Amazon alerts (you know the ones, an email saying, “We’ve noticed that people who
have bought A also bought B, and we’d like you to know that B is now available.” The
alert has been making the rounds this week — with a small, but noticeable affect on Amazon
rankings.

Also, Think Better has started to appear on the “new release tables” at several of the
larger bookstore chains. These spaces are almost always paid for by the publishers. Just
because your book is a new release doesn’t mean it gets placed on these tables. In-store
positioning also helps a great deal.

Increasing sales also means that Think Better has started to appear on a number of
Amazon’s listmainia lists, which in turn increases its visibility and consequently its
sales.

It’s a slow slog though, and I’m finding it’s taking as much work to market the thing as
it did to write it in the first place.

But it’s not only sweat equity that I’ve invested. I’ve also contracted three independent
publicists who are just now starting to work on promoting the book. One of the key issues
is media followup. The publisher’s publicity people have hundreds of books they are
trying to promote, so followup phone calls are next to impossible. Independent publicists
get paid to do follow ups, so as a result media people get media kits, phone calls,
schmoozing, and so on, to encourage them to review or mention books. The old adage about
having to ask for the sale six times before the customer buys holds equally for book
reviewers. A simple press release essentially gets lost on their desks. You have to
contact them again and again in order to get their attention, then a few more times in
order to get them to say yes.

I’ll get into more detail on what the publicists are doing, how much its costing me, and
what the results are in subsequent posts.

By the way, I’ve mentioned the business market several times in this post. We (the
publisher, my agent, and I) struggled for a long time about how to position the book.
Although Think Better is clearly a hybrid (personal development, business, even general
interest) it was decided to pitch it as a business book. Why? because book stores don’t have
hybrid categories and you have to place it somewhere. One of the gratifying things so far
is that I’ve gotten lots of emails from business people I don’t know saying how much they
like the book, but the best one, by far, was from a woman who’s an exec at an ad agency.
She said, “Just wanted to let you know that I’ve been enjoying Think Better tremendously,
and I an see lots of applications to my business. But what I really wanted you to know was
that one of my children has been having trouble at school for the past year. We used your
process to come up with about 8 things we could do to improve the situation and an action
plan around each. Thank you so much.” I couldn’t have asked for better feedback.

Hope these posts are of interest to some of you. (Please do let me know if so)

All the best,

Tim

Very interesting indeed, Tim. Please keep it up, and good luck :slight_smile:

Agreed. Having read the book (and agreeing with the five-star assessments), I find it fascinating to learn the inside story.

Have been meaning to get my hands on a copy.

Out in Australia yet?

Thanks, Hugh. Great to hear you liked it.

Matt, I don’t think it’s available directly in OZ yet. I do know some Aussies who’ve bought it,
but they did so through amazon.com. I know it’s coming, but I don’t know when. I’ll post
something as soon as I find out.

All the best,

Tim

Tim,

I read all you follow-up-posting with interest. Thank you so much and congratulations. Your last long post was a pleasure to read – because it is good to hear about your success, and very helpful for people intending to publish as well!

Best,
Maria

Tim,

You might be interested in what a fellow ‘Tim’ did regarding self-promotion. He is a bit of an extreme example, but there should be a few ideas in here for you.

http://www.fourhourworkweek.com/blog/2007/08/06/how-does-a-bestseller-happen-a-case-study-in-hitting-1-on-the-new-york-times/