# Unable to install update **URL:** \ **Category:** Scrivener for Windows\ **Tags:** support, upgrading\ **Created:** [November 24, 2023, 12:02pm UTC](https://forum.literatureandlatte.com/t/unable-to-install-update/137784 "2023-11-24T12:02:44Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![ptork66](https://forum.literatureandlatte.com/letter_avatar_proxy/v4/letter/p/bcef8e/32.png) [@ptork66](https://forum.literatureandlatte.com/u/ptork66)\ **Post date:** [November 24, 2023, 12:02pm UTC](https://forum.literatureandlatte.com/t/unable-to-install-update/137784/1 "2023-11-24T12:02:45Z")
Hello. I’m attempting to install the 3.1.4.1 update. I currently have 3.1.4.0. I get the following error message: ![image](https://forum.literatureandlatte.com/uploads/default/original/3X/8/e/8e16855e5f257e0f5ca9e273aa7a6b41d595c4ac.png) I suspect this is because I have separate accounts on my computer: 1 with admin privileges and the account I actually use that does not have admin privileges. The Scrivener installation never asks to elevate credentials. If I try to “Run as Administrator”, I think it’s opening a different Scrivener altogether, as it then tells me Scrivener is unlicensed. It’s likely I originally installed Scrivener before creating separate accounts on my computer and taking away admin privileges from the one I use. My computer is running Windows 11. Any ideas on how I can install the update(s)? Uninstall and re-install maybe? TIA! ---
**Author:** ![xiamenese](https://forum.literatureandlatte.com/user_avatar/forum.literatureandlatte.com/xiamenese/32/23720_2.png) [@xiamenese](https://forum.literatureandlatte.com/u/xiamenese)\ **Post date:** [November 24, 2023, 3:46pm UTC](https://forum.literatureandlatte.com/t/unable-to-install-update/137784/2 "2023-11-24T15:46:54Z")
I’m a Mac user, but I think there were problems with the updater on 3.1.4.x. In any case, the current version is 3.1.5.1, so I’d download that and install it. Save your Options etc. first. 🙂 Mark