Unable to load Scrivener to computer

Good Afternoon,

I would like to load Scrivener to my iMac. However, when I enter Serial Number Name and Serial number (Per my confirmation letter) I get a message saying invalid serial number or name. I have triple checked, and I’ve entered both correctly. What is my next step?

Thank you,
nmacfarlane

Make sure that the serial number matches the version of Scrivener you’ve installed. See this post for more information:
literatureandlatte.com/forum … =2&t=41108

If that doesn’t help, please send an email to our support address with the order number and email address on your confirmation letter: literatureandlatte.com/contact-us

Katherine

Thank you - that fixed it!