Unable to start Scrivener (sometimes)

Scrivener Scrivener for macOS
1

Hi

Just an observation about Scrivener. Sometimes, I’m unable to start it - the S logo just bounces up and down (a technical Mac term) on the dock, until I force-quit it. When this happens, the only remedy appears to be to restart the Mac - then all is fine.

Has anyone else observed this behaviour. I’m using the latest Scriv version.

Thanks

Simon

2

Hi,

This should never happen, and I haven’t heard of anything like it. Does it only happen with a particular project? That is, could it be that it is having problems reopening a particular project that was open when Scrivener was last quit? Next time it happens, please try going to ~/Library/Application Support/Scrivener/Logs in the Finder (you can access ~/Library by holding down the Option key when opening the “Go” menu in the Finder and then selecting “Library” which will appear in the menu while Option is held down). Inside that folder, you’ll find a Console.log file. Open it in a plain text editor such as TextEdit and if it contains anything past the contents into your reply.

Thanks,
Keith

3

I had a look at the log file, but it was empty. Does it only contain messages from the last use of Scrivener or does each use of the program append messages from previous sessions? The backup log was also empty. I will keep an eye on it, though. As the subject title says, it only happens sometimes. I did run Activity Monitor when it happened, and it showed no CPU activity for Scrivener, and just 2-3 threads.

Regards

Simon

4

Hi,

Sorry for the late reply. The log only shows activity from the current (or previous) use of Scrivener; the .bak version contains the logs for the use before that.

Thanks and all the best,
Keith