Update 1.2.3.0 won't install under Win7

Scrivener Scrivener for Windows
1

Hi

I cannot get the 1.2.3.0 update to even install.
I get the following error popup note

scriv(1.2.3.0)_installerror.JPG

Any suggestions?

Thanks

Eddy

2

I would try uninstalling Scrivener and reinstalling it. Start with a clean slate, so to speak.

3

I’m willing to try a complete reinstall. But, before I do, what is the best method to save my files so I don’t loose them? I’m not very savvy at scrivner yet to be sure of myself.
Thanks

Eddy

4

You shouldn’t lose your project files–you saved them in a directory other than the Scrivener one, correct? Uninstalling the program doesn’t delete your project files. If you did store them in the Scrivener directory (a really bad idea), move them anywhere else.

5

Thank you

That did the job. Projects are accessible. A clean install was the way to go.