Update to Scrivener 3 - all text in Folders has disappeared

Hi,
I just updated from Scrivener 1 to Scrivener 3, following the instructions.
Opened my project in Scrivener 3
All Folders are there, all chapters, all scenes - but not text.
All what was written in the scenes has completely disappeared.

Help!!!

Kind regards,
Isla

EDIT: I just saw that in my project are three folders with similar names, folder in folder in folder, then chapters. One of them has SOME of the data. In different folders . Most of it however has disappeared
I have no idea what had happened there…

Isla, I am sorry to hear your upgrade process didn’t go smoothly! I think the fastest way for us to help resolve this will be if you can email support directly at windows.support@literatureandlatte.com. If you’re able to include a copy of the zipped backup of the project that would’ve been created when you first opened it in Scrivener 3, that will be especially helpful, so we’re able to take a look inside the project folder at the contents and check what’s fouling up during the upgrade process.

One possibility is that the project wasn’t upgraded correctly because of its location. Was it saved in a sync location like One Drive, Dropbox, or Google Drive–somewhere that may have been keeping files “in the cloud” with not all parts of the project stored locally on the machine?

Hi,

no, it was not in the dropbox. I had it all on “Documents ->Scrivener”

I will get in touch with support, thank you.

Kind regards,
Isla