[URGENT] Can't convert projects and crashes since 1.9 update

Hi,

We just updated Scrivener to 1.9, but since we did, we’re unable to convert any project to the new version.

Thus we can’t launch Scrivener or work on any of our files.

Here is exactly what happens :

  1. When we launch Scrivener, we try to update the project

  2. Scrivener saves the project and then starts converting it

  3. And… always crashes after 30-40%

There is no error message, nothing. It just disappears.

Please, can you solve this problem ASAP ? The content we create with Scrivener plays a huge part in our business. And right now we can’t do anything. We already lost a whole morning of work for 2 employees…

Thanks for your understanding!

Best regards,

Samuel

P.S.: I also sent you a link to download a zipped version of one of our projects by email.

Hi Tsedaka,

I just wanted to let you know that one of our team replied to your tech support email, so be on the look out for that. If you don’t see it in your inbox, please check your spam in case it got filtered out there.