I installed the the 2.7 update, but reverted to 2.6 because the 2.7 .scriv file update had corrupted some images in a PDF. It also crashed when I tried to drag in the original PDF from my hard drive to replace the one with the corrupted images.
Please fix. Thanks.
Could you send the problem PDF file to our support address, please? The format update shouldn’t touch the contents of a PDF file.
Katherine
Hi Katherine,
Is a Dropbox link okay? The PDF’s too big to email.
A Dropbox link is fine, but also please let us know what OS you are on. There are known issues with 10.6 and PDF files, for instance.
All the best,
Keith