Word Docx import to Scriv no text

When I import a Word Docx file into Binder after converting to rtf file there is no text in the file to view.
Assistance please.
Ray

What do you mean by

If you choose File -> Import -> Files… and select a .docx file, it will end up as a new document in the binder, and the name of the new binder document will be the file name.